LGO Individual Decisions

Summary: We cannot investigate this complaint about a planning matter because it has been made by a parish council. We cannot investigate complaints from public bodies such as parish councils.

Summary: We will not investigate this complaint about a missed refuse collection. This is because the injustice is not significant enough to justify investigation.

Summary: We will not investigate this complaint about Council tax billing because there is insufficient injustice to warrant investigation.

Summary: We will not investigate this complaint about how the Council dealt with a complaint about the conduct of a councillor. This is because we are unlikely to find fault.

Summary: We will not investigate this complaint about the way the Council decided to refuse to allow Mr X to speak at a planning committee meeting and about the way it considered his complaint. We have not seen enough evidence of fault in the Council’s actions. Nor do we consider Mr X has suffered a significant personal injustice which warrants an investigation.

Summary: We will not investigate this complaint about how the Council dealt with the complainant’s planning application. This is because the complainant has appealed, or could have appealed, to the Planning Inspector.

Summary: We will not investigate this complaint about the Council’s decision to grant planning permission for a development which will impact on parking availability in Ms X’s local area. This is because we are unlikely to find evidence of fault by the Council.

Summary: We will not investigate this complaint about the Council altering a court document. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. The Ombudsman has no power to investigate complaints about the conduct of court proceedings.

Summary: Mrs X complains the Council failed to properly issue a High Hedges remedial notice. We found no fault by the Council in its consideration of Mrs X’s request to issue a new notice.

Summary: We will not investigate this complaint about matters related to a property Mr X rented out. The law prevents us investigating anything related to Mr X’s tribunal appeal. Any separate injustice from how the Council communicated with Mr X is not significant enough to investigate. Also, we cannot achieve the result Mr X wants.

Summary: We will not investigate this complaint about the Council’s lack of enforcement action against their neighbour’s gazebo. There is not enough evidence of fault to justify an investigation.

Summary: Ms X complains about the Council’s decision regarding council tax liability and delay in dealing with her planning application. The Ombudsman will not investigate this complaint because this could be appealed to a Valuation Tribunal and a Planning Inspector.

Summary: We will not investigate this complaint about delay in dealing with a planning application because Ms X could appeal to a Planning Inspector.

Summary: We will not investigate this complaint about the Council’s decision to approve