LGO Individual Decisions

Summary: We will not investigate this complaint about the Council’s failure to take enforcement action regarding Mrs X’s neighbour and the condition of their gardens. This is because an investigation would be unlikely to find fault with the Council’s actions.

Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because we are unlikely to find fault. It is also unlikely an investigation by the Ombudsman would add to the Council’s response.

Summary: Ms X complained on behalf of a residents’ association that the Council failed to take planning enforcement action to stop unauthorised activities and structures at a nearby site. The Council was entitled to wait on the outcome of a planning application before deciding whether to take enforcement action. However, the Council took too long to decide the application, causing residents a period of uncertainty. The Council should apologise to the residents’ association.

Summary: We will not investigate this complaint about liability for business rates which the Council is seeking to recover from the complainant. The law prevents us from considering the conduct of the court action the Council took, it is not fault for the Council to recover rates in accordance with the Valuation Office Agency’s rates listing, and the complainant can reasonably take court action if he believes the Council’s demands are wrong.

Summary: We will not investigate this complaint about the Council’s handling of Mr X’s concerns about the accuracy of plans submitted for his neighbour’s development. This is because we are unlikely to find evidence of fault by the Council sufficient to warrant an investigation.

Summary: We cannot investigate this complaint from a parish council about the Council’s handling of a planning application. This is because we cannot investigate complaints made by public bodies such as parish councils.

Summary: We will not investigate this complaint about the Council’s decisions to approve a planning application. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. The complaint is late and we have seen no reason to exercise discretion and investigate the issues raised now.

Summary: We cannot investigate this complaint about how the Council dealt with a breach of planning control. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate as the complainant is complaining on behalf of a parish council and not as a member of the public.

Summary: We will not investigate this complaint about the housing register because there is insufficient evidence of fault by the Council and because the problem has been resolved.

Summary: We will not investigate this complaint about the Council’s decision that the complainant does not qualify for the housing register under the Right to Move rules. This is because the Council has reviewed the application and decided the complainant can join the register.

Summary: Mr X complains about the way the Council made its decision not to allow him to join the housing register. The Council has now added Mr X to the housing register and backdated his registration date. We have discontinued our investigation as we are unlikely to achieve anything further.

Summary: We will not investigate this complaint that the Council mis-advised the complainant about the housing register. This is because there is insufficient evidence of fault by the Council and it is unlikely we could add to the Council’s response. In addition, there is insufficient evidence of injustice.

Summary: The Council has offered alternative housing via a Social Landlord, Miss X wishes to withdraw her complaint. Therefore, we will not investigate.

Summary: We will not investigate this complaint about the Council granting planning permission for an equestrian facility in the complainant’s village. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. The alleged fault has not caused the complainant a significant injustice, and we cannot consider complaints about parish councils.