LGO Individual Decisions

Summary: We will not investigate this complaint about the Council’s handling of the complainant’s planning application. The complaint is late and there are insufficient grounds to exercise discretion to investigate it now.

Summary: We will not investigate this complaint about the Council’s failure to take enforcement action against Mr X’s neighbour for feeding wild birds in his garden. This is because an investigation is unlikely to find fault, and it is unlikely we could add to the response provided by the Council’s investigation.

Summary: We will not investigate Ms X’s complaint about the Council’s housing benefit claims system. This is because we cannot achieve the outcome Ms X is seeking.

Summary: We will not investigate this complaint about how the Council dealt with a possible breach of planning control. This is because we are unlikely to find fault and the complainant has not suffered significant injustice.

Summary: Mr J complained about the Council’s handling of planning applications and planning enforcement relating to the use and works at a neighbouring farm. He said as a result he had experienced distress and an impact on residential amenity. We found no fault, or not enough evidence of fault, in how the Council reached its decision it was not proportionate or expedient to take any action. We could not consider Mr J’s concerns about its decisions on planning applications and statutory nuisances as these had been subject to legal action.

Summary: We will not investigate this complaint about disrepair in a private rented property. This is because there is insufficient evidence of fault by the Council.

Summary: We will not investigate this complaint the Council used a skatepark anti-loitering device outside of agreed hours. Further investigation would not lead to a different outcome.

Summary: We will not investigate this complaint about how the Council dealt with a planning application and an application for listed building consent. This is because we are unlikely to find fault.

Summary: We will not investigate this complaint about how the Council dealt with the complainant’s planning application. This is because the complainant has appealed to the Planning Inspector.

Summary: We will not investigate this complaint about the Council’s handling of matters relating to Mr X’s postal address on its Street Numbering and Naming system. This is because an investigation is unlikely to add to that already carried out by the Council or lead to a different outcome.

Summary: We will not investigate this complaint about the way the Council considered a planning application for a site next to the complainant’s home. We have not seen enough evidence of fault to justify an investigation.

Summary: X complained about the Council’s decision not to take planning enforcement action after it found a neighbouring business was operating in breach of planning conditions. We found no fault in the way the Council made its decision.

Summary: Miss X complained the Council’s land assets list does not meet the requirements of the Local Government Transparency Code 2015. We find the Council at fault which caused Miss X uncertainty and frustration. The Council has confirmed it will update its land assets list in the coming year to bring it in line with the law which is an appropriate response. It should also write to Miss X and apologise for any uncertainty and frustration caused to her.

Summary: We will not investigate this complaint about the Council’s handling of planning and enforcement issues at a property close to Mr X’s. This is because we are unlikely to find evidence of fault by the Council sufficient to warrant an investigation.

Summary: We will not investigate Mr X’s complaint about the Council’s decision not to enforce against a farmer’s slurry lagoon.

Summary: We will not investigate this complaint about council tax arrears and backdated liability. This is because the complainant could appeal to the Valuation Tribunal and because the case has been considered in court.

Summary: We will not investigate this complaint about how the Council’s Monitoring Officer dealt with a complaint about the conduct of town councillors. We are unlikely to find fault by the Council. Nor can we achieve the outcome the complainant is seeking.

Summary: We will not investigate Mr X’s complaint about the Council’s handling of a planning application. This is because the Council’s actions have not caused Mr X significant injustice and we cannot achieve the outcome he wants.

Summary: We will not investigate this complaint about how the Council dealt with a retrospective planning application. This is because we are unlikely to find fault.

Summary: We will not investigate this complaint about the way the Council handled allegations that the complainant had breached the Members Code of Conduct. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate.