LGO Individual Decisions

Summary: We will not investigate Miss X’s complaint about the Council’s refusal to waive Community Interest Levy interest charges. We have not seen sufficient evidence of fault in the Council’s actions. Also, we cannot achieve the outcome Miss X wants.

Summary: We will not investigate this complaint about at claim for a

Summary: We will not investigate this complaint about the poor state of a garage Mrs X was using as a storage facility, resulting in damage to her property. This is claim for damages and we cannot decide liability, therefore it would be reasonable for Mrs X to pursue her claim through the courts who can decide on liability.

Summary: We will not investigate this complaint about the Council’s handling of a council tax matter. This is because

Summary: We will not investigate this complaint about how the Council has dealt with the complainant’s concerns about a possible breach of planning control and building regulations. This is because we are unlikely to find fault.

Summary: We will not investigate this complaint about the Council’s decision to withdraw Miss X from their housing register.

Summary: We will not investigate this complaint about the Council’s failure to act against reported breaches of planning control. We have not seen enough evidence of fault in the Council’s actions.

Summary: We will not investigate this complaint about taxi licenses because there is not enough evidence of fault to justify investigating.

Summary: We will not investigate this complaint about how the Council dealt with the complainant’s planning application. This is because the complainant has appealed to the Planning Inspector.

Summary: Ms X complains the Council has delayed action to address a statutory nuisance. We will not investigate because there is not enough evidence of fault.

Summary: We will not investigate this complaint about the Council’s decision-making relating to the approval of a planning application. It is unlikely we would find fault in the way the Council made its decisions. Nor will we investigate Mr X’s complaint the Council did not fully respond to his request for information. This is because Mr X has a right of appeal to a tribunal about this and it would be reasonable for him to use that alternative remedy.

Summary: We will not investigate this complaint that the Council mismanaged the council tax for the complainant’s late mother’s property. This is because there is insufficient evidence of fault by the Council.

Summary: We will not investigate this complaint about the Council’s responses to Mr X’s request for information about Council staff. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. There is insufficient evidence of fault causing injustice to warrant an investigation.

Summary: We will not investigate this complaint about the way the Council considered applications for work on a site in the village where the complainant lives. There is not enough evidence of fault in the way the Council considers the applications, and we cannot achieve the outcome the complainant is seeking.

Summary: We will not investigate Mr X’s complaint about the Council’s handling of a planning matter. This is because the injustice Mr X claims stems from the Council’s decision to refuse his planning application and if Mr X disagrees with this it would be reasonable for him to appeal.

Summary: We will not investigate this complaint about the Council’s failure to prosecute a business for failing to comply with an abatement notice served for noise nuisance. There is insufficient evidence of fault which would warrant an investigation.

Summary: We cannot investigate Mrs X’s complaint about the Council’s service of a planning enforcement notice regarding a structure on her land, and later court action to enforce the structure’s removal. Mrs X used her Planning Inspectorate appeal right against the Council’s planning enforcement notice which means we cannot investigate. We also cannot investigate the start of the legal action against her, including what happened in court during that action.

Summary: We will not investigate Mrs X’s complaint about a person accompanying a planning officer on a site visit. It is unlikely we would find Council fault which has caused her an injustice.

Summary: We will not investigate Mr X’s complaint about a building control matter. This is because we cannot question the Council’s judgement on the works necessary to comply with the Building Regulations or hold it liable for Mr X’s additional costs.

Summary: We will not investigate this complaint about how the Council dealt with a planning application. It is not yet possible to say if the complainant has suffered a significant injustice as a result of the alleged faults.

Summary: We will not investigate this complaint about the Council’s handling of matters relating to the application of its Managed Contact policy towards Mr X for unreasonably persistent and vexatious behavior. This is because we are unlikely to find evidence of fault by the Council sufficient to warrant an investigation.

Summary: We will not investigate Mr X and Ms Y’s complaint about the Council’s handling of a planning matter. This is because it is unlikely investigation would achieve any worthwhile outcome for them.

Summary: We will not investigate this complaint about the Council wrongly including Ms X’s personal information in Council minutes as this is best dealt with by the Information Commissioner’s Office. In addition, as the matter appears to relate to an estate management issue, this matter is likely to be out of our remit.

Summary: We cannot investigate this complaint about how the Council dealt with the complainant’s planning application. This is because the complainant has appealed to the Planning Inspector.

Summary: We cannot investigate this complaint about how the Council dealt with the complainant’s planning application. This is because the complainant has appealed to the Planning Inspector.