LGO Individual Decisions

Summary: We will not investigate Mr X’s complaint about the Council's assessment of his housing priority and his concerns of wider maladministration in its housing allocation scheme. There is insufficient evidence of fault to warrant an investigation.

Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because the complainant had the right to appeal to the Planning Inspector.

Summary: We will not investigate this complaint about the way the Council considered a planning application. We have not seen enough evidence of fault in the Council’s actions to justify an investigation.

Summary: We will not investigate this complaint about how the Council dealt with breaches of planning control and a planning application. This is because we are unlikely to find fault.

Summary: We will not investigate this complaint about planning enforcement. This is because the Council was acting on behalf of another body. The Council is not responsible for the issue complained about.

Summary: We will not investigate this complaint about the conduct of members of the Council’s planning committee. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. The complainant is complaining on behalf of a Parish Council and not as a member of the public.

Summary: We will not investigate this complaint about misleading planning advice and mistakes. We have seen not any reason why the complainant could not have contacted us on the part of the complaint concerning matters which occurred more than a year ago. This part of the complaint is late. Also, we cannot consider matters relating to planning applications where the complainant has appealed to the Planning Inspector. This applies even if the appeal does not address all the issues complained about.

Summary: Ms X complains the Council have not dealt with a Disabled Facilities Grant properly. There was service failure by the Council because it took too long to approve the Disabled Facilities Grant application. The Council should apologise, pay Ms X £450 and provide guidance to staff.

Summary: We will not investigate Mr B’s complaint about the Council’s handling of his neighbour’s planning application. There is not enough evidence of fault by the Council or of Mr B suffering a significant personal injustice to warrant our involvement.

Summary: We will not investigate this complaint about liability for Council tax as the matter could be appealed to a Valuation Tribunal.

Summary: We will not investigate Mr X’s complaint that the Council denied him his democratic rights. This is because there is insufficient evidence of fault or significant injustice and further investigation would achieve nothing further nor a different outcome.

Summary: There was no fault with the Council’s actions leading to its decision not to take enforcement action. There was no fault with the Council’s decision to issue parking permits to students occupying a development near Mr X’s property. This was in accordance with the Traffic Regulation Order in place in the area.

Summary: We cannot investigate this complaint about how the Council dealt with the complainant’s planning application. This is because the complainant has appealed to the Planning Inspector.

Summary: We will not investigate this complaint about damage to the complainant’s property caused by trees on Council land. This is because it is reasonable to expect the complainant to go to court to decide any Council liability.

Summary: Mr X complains about matters concerning products he and others are able to sell at a local market. We will not investigate the complaint because we are unlikely to find evidence of fault by the Council.

Summary: There was no fault by the Council in a complaint that alleged there was flawed and unjust treatment of planning applications by the Council and no effective enforcement against material planning breaches at the same property.

Summary: We cannot investigate Mr X’s complaint about a penalty charge notice issued by the Council as Mr X has appealed to the Traffic Penalty Tribunal. We will not investigate Mr X’s complaint about a second penalty charge notice issued by the Council as the Council has cancelled the notice and it is unlikely we would recommend any further remedy.

Summary: We will not investigate this complaint about the Council’s response to Mr X’s complaint about councillor conduct as any fault by the Council has not caused Mr X significant injustice.

Summary: We will not investigate this complaint about how the Council considered a planning application for development near a listed building. This is because there is no evidence of fault in how the Council reached its decision.

Summary: We will not investigate this complaint about the Council’s Local Plan and planning decisions relating to land owned by X. Parts of X’s complaint are late and there are no good reasons for us to investigate now. X has also exercised their right of appeal to the Planning Inspector so we cannot investigate the way the Council dealt with their recent planning application. X has also not been caused an injustice as a result of the Council not including the land they own within its defined settlement boundaries.

Summary: We will not investigate Mr X’s complaint about the Council’s decision-making process when determining a planning application for a new dormer window in a nearby property. There is not enough evidence of Council fault to warrant an investigation. Other claimed fault in the planning process does not cause such significant personal injustice to Mr X to justify investigation. We also cannot achieve the outcome he seeks from his complaint.