A digital BBC

The BBC should: ? develop its leadership structures to ensure effective senior challenge of its digital projects. The BBC?s governance structures will need to evolve to ensure there is sufficient challenge to the corporation in terms of digital costs and opportunities and on the longer-term implications of decision-making. The BBC should regularly undertake a skills-based assessment of whether it has the right digital expertise in place at a senior level;

building on its December 2022 announcement, plan scenarios for how it could move between broadcast and internet services in the future. The BBC should identify, working with relevant stakeholders, including those at risk of being left behind, scenarios for its proposed role of digital-only linear channels in the future. This should include how it may need to divest itself of more traditional broadcast technologies, setting out a trajectory for how it may need to move increasingly to internet services

set out how it plans to develop its personalisation strategy, including managing potential data risks. As it moves towards greater use of personal data and sign-in, the BBC now needs to fully develop a comprehensive personalisation strategy. This should include how it will manage potential compliance risks around the capture, storage and use of personal data, as well as how it will maintain transparency around this with its users;

improve the detail that supports its digital-first investment plans. The BBC should finalise work to underpin its May 2022 digital-first strategy. This should include developing a realistic, more detailed digital investment plan. In the light of its 2022 licence fee settlement, this needs to set out how savings will be achieved, whether further borrowing is required, and whether planned investment is sufficient to meet the estimated costs of its digital ambitions. The plan also needs to take into account forecasts of inflation, particularly where these are specific to the industry.