Value for Money

Immigration: Skilled Worker visas

Published 17 March 2025 11 recommendations Home Office Borders and immigration nao.org.uk
Ahead of the government’s Immigration White Paper, the NAO has examined the Home Office’s management of the Skilled Worker visa route.

Recommendations (11)

Source: NAO Recommendations Tracker · PAC follow-up below
11
Accepted
8
Implemented
3
In Progress
11
NAO Confirmed
Home Office
Rec 1 Accepted Work in Progress
In the next six months, work with the Migration Advisory Committee, Skills England, the Industrial Strategy Council and Labour Market Advisory Board to establish an agreed methodological approach to better understand the role that immigration can play in addressing skills shortages across different sectors of the labour market. This should identify the data that are needed, how they will be collected, processed and brought together, and how the insights will be used to inform future changes to visa entry requirements so they are based on a thorough understanding of the potential impacts on labour markets and the risks posed by exploitation.
Page 12, 18a 31/01/2026
Home Office
Rec 10 Accepted Implemented
Before the end of 2025, work with relevant government agencies and stakeholders to establish new working arrangements to develop a more effective joined-up approach to tackling exploitation of visa holders. Specifically, these should: review data-sharing arrangements with local authorities and HM Revenue & Customs to identify the refinements necessary to improve its ability to identify potential labour market abuses and improve safeguarding for people whose status is jeopardised by the cancellation of sponsor licences
Page 13, 18e(2) 04/2026
Home Office
Rec 11 Accepted Work in Progress
Before the end of 2025, work with relevant government agencies and stakeholders to establish new working arrangements to develop a more effective joined-up approach to tackling exploitation of visa holders. Specifically, these should: establish ways of working with the Fair Work Agency to improve labour market standards for migrants on Skilled Worker visas
Page 13, 18e(3) 03/2027
Home Office
Rec 2 Accepted Implemented
Improve efficiency and customer service by using an analysis of its existing management information on operational performance, including from customer surveys, contacts, complaints and appeals, to produce a service improvement plan that identifies service issues, actions to resolve them, and creates a new dashboard to provide a more complete view of service quality from a customer perspective ? this might include devising a way to improve how customers are kept informed throughout the application process
Page 12, 18c 15/12/2025
Home Office
Rec 3 Accepted Implemented
Improve its understanding of the extent to which the Skilled Worker visa route is meeting its objectives by: complete an assessment of what happens to people at the end of their visa period by the end of 2025, five years after the route was introduced
Page 12, 18b(2) 15/12/2025
Home Office
Rec 4 Accepted Implemented
Improve its understanding of the extent to which the Skilled Worker visa route is meeting its objectives by: identify the data it needs ? including from other departments ? to allow it to better understand how the route is being used on an ongoing basis
Page 12, 18b(3) 04/2026
Home Office
Rec 5 Accepted Implemented
Improve its understanding of the extent to which the Skilled Worker visa route is meeting its objectives by: completing and publishing its evaluation of the Skilled Worker visa route within the next three months;
Page 12, 18b(1) 09/2025
Home Office
Rec 6 Accepted Work in Progress
Strengthen its approach to tackling non-compliance with visa conditions and potential labour market abuses by: explicitly evaluating non-compliance risks when considering any expansion of the Skilled Worker visa route to include new occupations
Page 12, 18d(1) 15/12/2025
Home Office
Rec 7 Accepted Implemented
Strengthen its approach to tackling non-compliance with visa conditions and potential labour market abuses by: reviewing sector-specific risk assessments every six months to develop and refresh its understanding of evolving non-compliance risks
Page 13, 18d(2) 15/12/2025
Home Office
Rec 8 Accepted Implemented
Strengthen its approach to tackling non-compliance with visa conditions and potential labour market abuses by: evaluating the effectiveness of different types of compliance interventions
Page 13, 18d(3) 15/12/2025
Home Office
Rec 9 Accepted Implemented
Before the end of 2025, work with relevant government agencies and stakeholders to establish new working arrangements to develop a more effective joined-up approach to tackling exploitation of visa holders. Specifically, these should: identify ways to improve communication with overseas applicants to ensure that they have the necessary information on and support with the Skilled Worker visa route
Page 13, 18e(1) 15/12/2025

Parliamentary Committee Follow-Up

The Public Accounts Committee examined this NAO report and published its own recommendations. The government responds to PAC recommendations via Treasury Minutes.

37th Report - Immigration: Skilled worker visas
Public Accounts Committee · 4 July 2025 · 20 recommendations