Value for Money

Police productivity

Published 3 November 2025 13 recommendations Home Office Crime, justice and lawPolicing nao.org.uk
We examine how the Home Office is supporting police forces to improve their productivity and long-term financial sustainability.

Recommendations (13)

Source: NAO Recommendations Tracker · PAC follow-up below
Government Response Pending
The NAO has not yet recorded a response to these recommendations. NAO tracks whether departments are acting on its recommendations via its recommendations tracker. This report was published 3 November 2025.
Home Office
Rec 1 Response Pending
The Home Office should build on its recent analysis of police forces? financial resilience to improve its understanding of the scale and causes of financial stress and risks faced by forces. To achieve this, it should: agree a standardised template with policing to collect consistent and timely financial and performance data, focusing on key risk indicators.
Page 10, Paragraph 17, point a, first bullet point College of Policing; National Police Chiefs' Council
Home Office
Rec 10 Response Pending
The Home Office should support police forces to accelerate the benefits from adopting innovative practices and technology by: working with the College of Policing and other stakeholders to: roll out the new diagnostic tool in 2026-27 to all 43 police forces to test the potential to streamline police processes and make better use of data and analytics to manage demand.
Page 11, Paragraph 17, point f, first bp, second sub-bp College of Policing
Home Office
Rec 11 Response Pending
The Home Office should support police forces to accelerate the benefits from adopting innovative practices and technology by: working with police forces to conduct an audit of the skills required to enable faster implementation of new technologies and use of AI.
Page 11, Paragraph 17, point f, second bullet point
Home Office
Rec 12 Response Pending
The Home Office should support police forces to accelerate the benefits from adopting innovative practices and technology by: consolidating existing funding streams and reviewing mechanisms to support longer-term funding commitments.
Page 11, Paragraph 17, point f, third bullet point
Home Office
Rec 13 Response Pending
The Home Office should support police forces to accelerate the benefits from adopting innovative practices and technology by: reviewing the feasibility of greater mandation to increase standardisation across police forces in order to create the conditions for more efficient procurement and adoption of new working practices
Page 11, Paragraph 17, point f, fourth bullet point
Home Office
Rec 2 Response Pending
The Home Office should build on its recent analysis of police forces? financial resilience to improve its understanding of the scale and causes of financial stress and risks faced by forces. To achieve this, it should: repeat its financial resilience work and compare forces with similar characteristics to help identify the root causes of financial stress, including developing a view on variations in financial management capability across forces.
Page 10, Paragraph 17, point a, second bullet point
Home Office
Rec 3 Response Pending
The Home Office should work with the NPCC and other key policing partners to conduct horizon scanning to identify potential changes that might affect policing, including changes at the local government level. Where potential new demands are identified, it should ensure that the potential impact is quantified and based on reliable data.
Page 11, Paragraph 17, point b National Police Chiefs' Council
Home Office
Rec 4 Response Pending
In taking forward its plans for police reform, the Home Office should review its approach to funding forces. It should use this review to set out a trajectory for moving to a funding approach that takes account of forces? current operational context and their capacity to meet the full range of government priorities. It could consider, for example, the proportion of funding that commissioners receive from local taxation, levels of demand, the relative efficiency of forces and levels of financial resilience
Page 11, Paragraph 17, point c
Home Office
Rec 5 Response Pending
To achieve more ambitious savings and embed new working practices to improve police productivity, the Home Office should develop and embed an evaluation strategy in the Police Efficiency and Collaboration Programme. It should establish a programme of portfolio, thematic and longer-term evaluations to identify areas with the greatest potential to harness opportunities to improve police efficiency and productivity, and identify the conditions needed to achieve lasting changes in working practices across the 43 police forces.
Page 11, Paragraph 17, point d
Home Office
Rec 6 Response Pending
The Home Office should build on its work to better understand the factors influencing police performance and productivity, by: establishing what aspects of police productivity are most relevant to the overall objectives it has set for policing.
Page 11, Paragraph 17, point e, first bullet point
Home Office
Rec 7 Response Pending
The Home Office should build on its work to better understand the factors influencing police performance and productivity, by: bringing relevant data together to provide consistent, up-to-date data to better measure productivity within forces, including re-running the police activity survey.
Page 11, Paragraph 17, point e, second bullet point
Home Office
Rec 8 Response Pending
The Home Office should build on its work to better understand the factors influencing police performance and productivity, by: incorporating productivity measures into its framework for measuring police performance.
Page 11, Paragraph 17, point e, third bullet point
Home Office
Rec 9 Response Pending
The Home Office should support police forces to accelerate the benefits from adopting innovative practices and technology by: working with the College of Policing and other stakeholders to: strengthen its evaluation of potential new working practices and technologies to provide better information to police forces on the benefits, risks and practical steps needed to support adoption.
Page 11, Paragraph 17, point f, first bp, first sub-bp College of Policing

Parliamentary Committee Follow-Up

The Public Accounts Committee examined this NAO report and published its own recommendations. The government responds to PAC recommendations via Treasury Minutes.

63rd Report - Increasing police productivity
Public Accounts Committee · 28 January 2026 · 19 recommendations