Value for Money
Regulation of private renting
Published 10 December 2021
8 recommendations
Ministry of Housing, Communities and Local Government
Business and industryHousingLocal services and housingRegulation
nao.org.uk
This report examines the extent to which the regulation of private renting supports DLUHC’s aim to ensure fairness for renters.
Recommendations (8)
Source: NAO Recommendations Tracker · PAC follow-up below
Ministry of Housing Communities and Local Government
Rec 1
Accepted
Implemented
The Department is planning to introduce reforms to the private rented sector and our recommendations are aimed at supporting this process. The Department should do the following:
a) Define an overall vision and strategy for the regulation of private renting. This should include consideration of how the sector should be regulated and how it is affected by other policy areas.
Ministry of Housing Communities and Local Government
Rec 2
Accepted
Work in Progress
b) Be more specific in setting out what its reform programme is intended to achieve. In doing so, it should set the desired outcomes, key performance
indicators and success measures, and clearly demonstrate how they link to the overall vision for the sector.
Ministry of Housing Communities and Local Government
Rec 3
Accepted
Work in Progress
c) Report publicly on progress against its aims for the sector and the impact of its legislative interventions. It should use regular reporting in an open and transparent way to enable public understanding and assessment of progress.
Ministry of Housing Communities and Local Government
Rec 4
Accepted
Work in Progress
d) Improve the quality and availability of data in the sector to support good decision-making at both national and local level. It should work to understand the barriers it faces in getting good data and plan to address this in the reform programme.
Ministry of Housing Communities and Local Government
Rec 5
Accepted
Implemented
e) Do more to identify and promote good practice among local authorities and support them to use it. To achieve this, the Department should work to
understand the barriers local authorities face in regulating, and evaluate which tools are most effective in which circumstances. It should also ensure it has enough capacity to achieve this, as well as to provide an appropriate level of continued support.
Ministry of Housing Communities and Local Government
Rec 6
Accepted
Implemented
f) Review whether current local authority enforcement powers are adequate. It should engage with stakeholders, particularly local authorities, to identify which powers and tools are or would be most helpful to local regulation, where they should be placed and how awareness of their use could be improved. This should include consideration of the different tools required to support landlords who want to comply as well as enforcing against those who do not.
Ministry of Housing Communities and Local Government
Rec 7
Accepted
Implemented
g) Review whether current dispute resolution arrangements for private renters are appropriate. It should consider in particular whether the arrangements are accessible for all tenants, provide appropriate redress when things go wrong
and give the Department sufficient insight into emerging issues.
Ministry of Housing Communities and Local Government
Rec 8
Accepted
Implemented
h) Improve its understanding of differential outcomes and experiences among private renters and use this to inform how support and intervention are targeted on those most in need. It should continue to develop its work to understand different types of tenants and use this understanding to design its regulatory approach.
Parliamentary Committee Follow-Up
The Public Accounts Committee examined this NAO report and published its own recommendations. The government responds to PAC recommendations via Treasury Minutes.
Forty-Ninth Report - Regulation of private renting
Public Accounts Committee
· 13 April 2022
· 15 recommendations