Value for Money

The asylum and protection transformation programme

Published 16 June 2023 5 recommendations Home Office Borders and immigrationRefugees and asylum nao.org.uk
This report examines the Home Office’s progress in delivering the asylum and protection transformation programme., including the potential impact of the programme on the wider asylum system.

Recommendations (5)

Source: NAO Recommendations Tracker · PAC follow-up below
5
Accepted
5
Implemented
2
NAO Confirmed
Home Office
Rec 1 Accepted Implemented
The Home Office should: put in place a performance measurement system for the Programme that gives a comprehensive overview of performance across all of its objectives. In particular, in its programme reporting, it should include measures of the flexibility and sustainability of the system, staff morale and retention, public and partner trust and the experience for people seeking asylum. This would allow those with responsibility for the Programme to make informed decisions around trade-offs
Page 12, 20(a) 30/11/2024
Home Office
Rec 2 Accepted Implemented
The Home Office should build on its work to understand the wider impacts of changes to the asylum system by using this dynamically to inform decision-making within the Programme and more widely. It should: routinely collect the necessary data to understand the flow of demand through the wider asylum system, including local authorities, Immigration Enforcement and HMCTS, and the impact of changes on people seeking asylum;
Page 12, 20b (bullet 1) 04/2024
Home Office
Rec 3 Accepted Implemented
regularly update its analysis about the projected impact of the Programme and other policy changes on the wider asylum system and on the individuals moving through it;
Page 13, 20b (Bullet 2) 04/2024
Home Office
Rec 4 Accepted Implemented
clarify how the governance and oversight of the asylum system will operate within the Home Office. Given the extent and speed of change in asylum policy and operations, and the challenges it faces securing accommodation, the Home Office needs to embed a structure that will allow it to coordinate multiple strands of activity and secure buy-in from all organisations involved. It should be clear about the implications of the move to a place-based approach, the reorganisation of its accommodation work, and recent changes in senior leadership responsibilities to provide certainty about accountability and reporting lines so that it can identify and manage any trade-offs
Page 13, 20c 30/01/2024
Home Office
Rec 5 Accepted Implemented
use this understanding to inform its decisions and share the analysis with other organisations affected by operational changes within the Home Office to support better planning in the wider asylum system;
Page 13, 20b (bullet3) 04/2024

Parliamentary Committee Follow-Up

The Public Accounts Committee examined this NAO report and published its own recommendations. The government responds to PAC recommendations via Treasury Minutes.

Seventy-Sixth Report - The Asylum Transformation Programme
Public Accounts Committee · 27 October 2023 · 15 recommendations