Independent investigation: Anne Morris, Troon (2012)

The Trust-wide Risk Panel develop a reliable method for systematically and comprehensively obtaining the views of family members where appropriate when screening for risk.

The Trust ensures that all staff fully understand the limits to confidentiality, particularly in relation to risk of harm to self or others, and ensure that practice is in line with legal, professional and Department of Health guidance.

The Trust ensures that all medical staff receive sufficient support from colleagues and peers who are available to them. For trainees, this should include supervision by consultants and for consultants, peer group learning. Reflective practice should be embedded into the … Read more The Trust ensures that all medical staff receive sufficient support from colleagues and peers who are available to them. For trainees, this should include supervision by consultants and for consultants, peer group learning. Reflective practice should be embedded into the supervision process, into continuing professional development and into organisational practice. Show less

The Trust Board should consider signing up to the ‘Triangle of Care’ or similar systematic and comprehensive approach to involvement of families, significant others and carers. The objective is to support culture change to promote full engagement of carers, and … Read more The Trust Board should consider signing up to the ‘Triangle of Care’ or similar systematic and comprehensive approach to involvement of families, significant others and carers. The objective is to support culture change to promote full engagement of carers, and to include carers as partners, along with service users and professionals, in all aspects of the appropriate delivery of care and services. Show less

As part of its ongoing monitoring and evaluation of the implementation of the recommendations made by the internal review, the Trust should include stakeholder feedback – to answer the question: are these changes making a difference to service users, carers … Read more As part of its ongoing monitoring and evaluation of the implementation of the recommendations made by the internal review, the Trust should include stakeholder feedback – to answer the question: are these changes making a difference to service users, carers and staff? Show less