4. Mrs E complains on 12 August 2021 the Practice prescribed a 28-day course of quinine sulphate to her mother without monitoring her. She says on 16 August 2021 the Practice was negligent in prescribing omeprazole (a medication used to treat reflux) when her mother was already taking rabeprazole, a drug with the same benefits. She says the Practice failed to provide ongoing care.
5. Mrs E tells us as a result of the quinine sulphate being prescribed, her mother was admitted to hospital with heart failure, which she says is a known side effect of taking quinine sulphate.
6. Mrs E says the prescribing of omeprazole in addition to rabeprazole caused her mother to suffer excessive tiredness and balance issues, which led to general confusion and difficulty walking. She tells us her mother passed out four times and on the fourth occasion broke her femur (thigh bone) and bent the screw in her replacement hip, which caused her right foot to turn inwards.
7. Mrs E says her mother had to spend months learning to walk again and contracted E. coli while in the hospital.
8. Mrs E says her mother had to spend months in a nursing home, unable to see her family and friends and constantly worrying about what would happen to her. Her mother contracted Covid-19 while in the nursing home.
9. Mrs E tells us her mother was unable to regain the same level of mobility after breaking her leg and she became housebound. She says her mother had to employ a cleaner and a gardener. Her mother’s mental health was affected, she felt low and frightened and lost a lot of weight. Mrs E says the Practice’s negligence led to her mother’s decline and sudden death.
10. Mrs E says it was distressing to see her mother in this condition and to be unable to visit the nursing home due to Covid-19 restrictions. She says it was traumatic to lose her mother so suddenly.
11. Mrs E would like the Practice to admit it was negligent. She is seeking compensation for the sudden death of her mother.