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Sheffield Teaching Hospitals NHS Foundation Trust

P-002657 · Report · Decision date: 5 June 2024 · View Sheffield Teaching Hospitals NHS Foundation Trust scorecard
Complaint (AI summary)
The Trust failed to treat his father's heart valve condition during surgery and delayed changing medication post-surgery, possibly contributing to his death.
Outcome (AI summary)
Complaint not upheld. No failings were identified regarding the heart valve treatment or medication changes; care aligned with standards.

Full decision details

The Complaint

3. Mr B complains about the following, in relation to the care and treatment the Trust gave his father Mr W:

• During heart surgery on 7 April 2022 the Trust identified his father had moderate tricuspid regurgitation (a type of heart valve disease where the valve's flaps do not close properly) but did not treat this.

• The Trust delayed in changing his father’s dosage of ramipril (used to treat high blood pressure, congestive heart failure, and to improve survival after a heart attack) and in putting him on blood thinners, between 6 June and 9 June.

4. Mr B says the claimed failings may have caused or contributed to his father’s death. This has left him and the family devastated, with an ongoing psychological impact that continues to the present day. The outcomes he seeks are a recognition of the failings, and service improvements to prevent other families from being impacted in the same way.

Background

5. Mr W had a history of worsening chest pain and an angiogram (a type of X-ray used to check blood vessels) in March 2022 showed coronary artery disease (a condition where the blood vessels supplying the heart are narrowed). He was admitted to hospital on 5 April for a coronary artery bypass graft procedure (CABG, a medical procedure to improve blood flow to the heart). The Trust carried out the CABG on 7 April.

6. Mr W recovered well after his operation and was discharged on 14 April. The Trust’s consultant cardiac surgeon reviewed Mr W in a follow up appointment on 6 June. He arranged some changes to Mr W’s medication and made a plan for future treatment.

7. Mr W was admitted to the Trust on 9 June. He had been experiencing increasing breathlessness on exertion for the past week. The Trust did investigations, treated him for a variety of symptoms and gave him medication to control his heart rate. Despite this Mr W had a cardiac arrest on 15 June and sadly died.

Findings

12. Mr B says the Trust identified his father had tricuspid regurgitation during the surgery on 7 April, but did not treat this. The Trust’s complaint response explained it felt that in this case the risk of treating the condition would have outweighed the benefits.

13. The Trust did an echocardiogram before the operation. This is an ultrasound scan, used to look at the heart and nearby blood vessels. Our adviser told us this showed moderate tricuspid regurgitation.

14. The ‘Guidelines for the management of valvular heart disease’ say surgical intervention is for patients with severe tricuspid regurgitation. The guidance also says this is in cases where patients are symptomatic.

15. Our adviser told us Mr W did not fall into this category and to operate would have presented greater risks to Mr W. This is because of the longer time taken for surgery and the increased risk of death. He explained there would have been little or no advantage to doing this procedure as there was no evidence it was causing Mr W any symptoms. The surgery the Trust did was to treat the symptoms caused by the coronary heart disease and not the regurgitation.

16. The records show the surgeon discussed the decision to not undertake corrective surgery on the tricuspid regurgitation with a colleague. This collaborative decision making is good practice and is in line with the GMC guidance, which says ‘consult colleagues […] where appropriate’.

17. For these reasons we find the actions of the Trust were in line with the guidance in relation to the decision to not treat the tricuspid regurgitation during the surgery.

18. Our adviser said the records show the surgery provided an improvement to the symptoms of tricuspid regurgitation, without the additional risks of a longer and non-essential procedure.

19. Mr B told us the Trust delayed changing his father’s dosage of ramipril and in putting him on blood thinners (anticoagulant medication). He questioned why this did not happen on the day of the follow up appointment on 6 June.

20. The GMC guidance explains what doctors should do when making decisions about medications. It says:

‘propose, provide or prescribe drugs or treatment (including repeat prescriptions) only when you have adequate knowledge of the patient’s health and are satisfied that the drugs or treatment will meet their needs’ and ‘you should consider the overall impact of the patient’s treatments, and whether the benefits outweigh any risk of harm’.

21. Our adviser explained there was nothing to show the Trust needed to change the dosage of ramipril (a drug which widens blood vessels making it easier for the heart to pump blood around the body) at that appointment. He explained the Trust weighed up all the medication Mr W was taking and considered the effect of these in relation to each other, and in relation to what was needed to manage his symptoms. This decision was in line with guidance quoted in paragraph 20.

22. In relation to the blood thinners, the consultant wrote to Mr W’s GP to ask him to prescribe apixaban (an anticoagulant medicine which makes the blood flow through the veins more easily and prevents clots).

23. Our adviser explained this was because Mr W had atrial fibrillation (AF, a heart condition that causes an irregular and often abnormally fast heart rate) and the Trust planned to carry out cardioversion (giving the heart a controlled electric shock to try to restore a normal rhythm) in four weeks time.

24. AF can increase the likelihood of a blood clot, and the ‘Guidelines for the diagnosis and management of atrial fibrillation’ recommend not less than 3 weeks of adequate anticoagulation before cardioversion.

25. We consider this was a reasonable approach, in line with the guidance in paragraphs 20 and 24. Our adviser explained the problem was not acute and did not require the Trust to issue an immediate prescription for the medication.

26. We have not identified any failings in the care and treatment the Trust gave Mr W. We find the actions of the Trust were in line with the relevant guidance and Mr W sadly died despite, not because of, the care and treatment by the Trust. The Trust completed a technically successful operation, but sadly this was not enough to counter Mr W’s severe ischaemic heart disease.

27. We thank Mr B for sharing his concerns with us. We hope this report fully explains the reasons for our decision and provides the family with reassurance about the care the Trust gave Mr W.

Our Decision

1. We have considered Mr B’s complaint about the Trust not treating his father’s heart valve problem during heart surgery, and about delays in changing medication during the aftercare period. We were sorry to hear of his concerns that these issues may have caused or contributed to his father’s sad death.

2. We did not see any failings on the part of the Trust and we do not uphold the complaint. We hope this report fully explains the reasons for our findings.

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