Hcrs
Recommendations related to hcrs
3
Recommendations
100% accepted
Government Response
Accepted (3)
Recommendations in This Theme
recommendation across 1 inquiry
Across 1 inquiry
Tagged Recommendations
3 total
POH-16
Accepted
Post Office Horizon Inquiry
Clarify whether HCRS and OCS assessment processes differ
The Department shall make a public announcement in which (a) it clarifies whether there will be any differences in the process for assessing financial redress, between the merged HCRS and …
- The recommendation required the Department to clarify whether there would be differences in process between the merged HCRS and OCS. - The Department for …
Department for Business …
POH-3
Accepted
Post Office Horizon Inquiry
Apply full and fair meaning consistently across all schemes
The Post Office, the Department and the Minister shall ensure that all decision makers in HSS, GLOS and OCS/HCRS apply the meaning to be given to the words "full and …
- The recommendation required all decision makers in HSS, GLOS and OCS/HCRS to apply the "full and fair" definition when assessing awards. - The Department …
Post Office Ltd
Department for Business …
POH-5
Accepted
Post Office Horizon Inquiry
Allow 3-month window to accept Fixed Sum Offer after assessment
Any claimant who opts to have a claim assessed when the claim is submitted to the Post Office or the Department may decide to accept the Fixed Sum Offer at …
- The recommendation required claimants who opt for assessed claims to retain the ability to accept the Fixed Sum Offer for up to three months …
Department for Business …