Qualitative Data

1
Recommendation
100% accepted
Government Response
Accepted (1)
Recommendations in This Theme

recommendation across 1 inquiry

Across 1 inquiry
Mid Staffs Inquiry
Tagged Recommendations
1 total
F40 Accepted
Mid Staffs Inquiry
Use of information about compliance by regulator from: Complaints
It is important that greater attention is paid to the narrative contained in, for instance, complaints data, as well as to the numbers.
- The Parliamentary and Health Service Ombudsman introduced NHS Complaint Standards in 2022 which require organisations to promote a learning culture and share narrative learning …
CQC