Care home maintenance delays
7 items
2 sources
Failure of care home providers to respond to and address maintenance requests in a timely manner, impacting safety and living conditions.
Cross-Source Insight
Care home maintenance delays has been flagged across 2 independent accountability sources:
3 inquiry recs
4 PFD reports
This issue has been identified by multiple independent accountability bodies, suggesting it is a recurring systemic concern.
Inquiry Recommendations (3)
FENN-2 — Establish annual escalator replacement programme and review design for cleaning
Recommendation: A replacement programme of six or more escalator renewals per year shall be established. Escalator design shall be reviewed to allow easier and more effective cleaning.
Unknown
TAYL-F22 — Annually inspect all crush barriers for corrosion; repair or replace as needed
Recommendation: AH crush barriers should be visually inspected each year for signs of corrosion. Any barrier found to be affected by a significant degree of corrosion should be repaired or replaced.
Unknown
R66 — Healthcare environment maintenance
Recommendation: Health Boards should ensure that the healthcare environment does not compromise effective IPC, and that poor maintenance practices are not tolerated.
Gov response: Section 3.1 of the Scottish Government's response highlights the revised NHSScotland National Cleaning Services Specification and its monitoring framework, which enables NHS boards to assess and improve the physical healthcare environment. Significant investment has been …
Accepted
PFD Reports (4)
Edith Alden
Concerns: Inconsistent fall risk assessments and care plans, coupled with staff lacking clarity on mitigation, meant high-risk residents were often unsupervised in communal areas or bedrooms, leading to preventable falls.
Responded
Mark Athias
Concerns: The nursing home lacked essential sterile catheter supplies, leading to a patient's emergency hospital admission and subsequent deterioration.
Responded
Joseph Lafferty
Concerns: CQC inspections fail to consistently include external premises areas routinely used by residents, risking overlooked safety issues outside the immediate care environment.
Overdue
Vincent Smith
Concerns: The nursing home failed to adequately assess and act upon a resident's vulnerability to falls. Concerns were raised regarding the admissions policy, falls risk assessments, and associated staff training.
Overdue