Care home mealtime support

21 items 2 sources

Failure to provide adequate support and encouragement to residents during mealtimes in care settings, impacting nutrition and welfare.

Cross-Source Insight

Care home mealtime support has been flagged across 2 independent accountability sources:

1 inquiry rec 20 PFD reports

This issue has been identified by multiple independent accountability bodies, suggesting it is a recurring systemic concern.

Bruce Caulfield
05 Feb 2026 · Manchester South
Concerns: Concerns include delays in medical reviews after family concerns, insufficient intentional rounding impacting vulnerable patient hydration, and inconsistent communication practices for fall prevention across the Trust.
Pending
Joan Whitworth
29 Jul 2025 · Northumberland
Concerns: There were inadequate Speech and Language Therapy assessments, significant gaps in staff training for Basic Life Support, first aid, and nutritional assessments, and catering staff were unaware of resident dietary restrictions, posing risks to resident safety.
Responded
Marina Waldron
21 May 2025 · Gwent
Concerns: During hospital admission, there was a prolonged failure to address the patient's inadequate nutritional intake, including neglecting family concerns, not monitoring diet, and delaying proper nutritional intervention despite signs of malnutrition.
Responded
James Astley
10 Sep 2024 · South Manchester
Concerns: Inadequate monitoring and documentation of Mr Astley's nutrition and fluid intake led to severe frailty, highlighting systemic failures in care home record-keeping.
Responded
John Howlett
06 Sep 2024 · Manchester South
Concerns: Systemic hospital capacity issues led to a patient waiting 22 hours in a corridor. Separately, a care home with existing safeguarding concerns failed to adequately monitor a resident's nutritional status and fluid intake.
Responded
Alfred Sparrow
06 Aug 2024 · Worcestershire
Concerns: Care home staff failed to provide necessary assistance with food and fluid intake and made false care note entries, indicating a systemic failure that jeopardises resident safety.
Responded
Maureen Woollen
19 Jun 2024 · South Yorkshire West
Concerns: The care home failed to conduct a falls risk assessment on admission and did not promptly seek medical attention for injuries. Care notes were inadequately used to record incidents or monitor injury progression.
Responded
John Lee
06 Dec 2023 · Surrey
Concerns: Dementia patients at the Trust are not consistently receiving mouth care after eating, posing a risk of future deaths.
Responded
Frederick King
15 Nov 2022 · Berkshire
Concerns: The care home failed to ensure adequate fluid intake for the resident, particularly during hot weather, and maintained poor records. A critical lack of on-site management was also identified.
Responded
Lilian Shearing
14 Sep 2022 · Lincolnshire
Concerns: Despite known poor fluid intake, no risk assessment was conducted, and fluid charts were incomplete. The care home lacked adequate policies for assessing and managing fluid and nutritional intake.
Responded
Helen Burnell
12 Aug 2022 · Somerset
Concerns: Staff lacked adequate training and recognition of choking risks for adults with autism and learning disabilities, leading to insufficient adherence to mealtime recommendations.
Overdue
Louise Cooper
21 Dec 2021 · Blackpool & Fylde
Concerns: The healthcare system lacks sufficient provision for sustained supported eating for anorexia nervosa patients, leading to ineffective hospital admissions and hindering patient improvement despite clinical recommendations.
Overdue
Catherine Best
15 Jul 2021 · Swansea, Neath & Port Talbot
Concerns: An inadequate nasogastric tube feeding regime resulted in inconsistent calorie intake, compromising the patient's ability to fight infection.
Responded
Kathleen Smith
03 Jun 2019 · North Wales (East and Central)
Concerns: Care home staff lacked sufficient training in first aid for choking, assisting residents, and preparing appropriate foods for those with swallowing difficulties, compounded by inadequate management oversight.
Responded
Jane Parker
25 Jul 2018 · Manchester (South)
Concerns: Care home staff had poor understanding of modified diets and lacked systems for correct food preparation and marking. There was also limited understanding of escalating choking episodes to speech and language therapy.
Overdue
Barbara Haley
03 Apr 2018 · Manchester (South)
Concerns: Staff provided unsuitable food to a high-risk choking patient on a soft diet and left her unsupervised during meals, contrary to safety assessments.
Overdue
Margaret Rogerson
21 Apr 2016 · Manchester West
Concerns: Care home staff lacked adequate training in safe patient feeding techniques and associated risks, with no refresher courses. Family members also lacked access to essential feeding training.
Overdue
Pamela Thurston
29 Mar 2016 · Norfolk
Concerns: The care home failed to update the care plan for a patient with a choking risk and left her unsupervised to eat after a 17-hour period without food, leading to choking and subsequent death.
Overdue
John Bartle
18 Jun 2015 · Stoke-on-Trent and North Staffordshire
Concerns: Concerns were raised about a perceived lack of staff over a bank holiday leading to delayed interventions, alongside poor nutritional support, inadequate pain control, and poor communication from nursing staff.
Overdue
Dorothy Clarkson
26 Sep 2014 · Preston & West Lancashire
Concerns: Inadequate procedures for providing food to residents needing specific preparations and assistance, alongside a lack of appropriate professional development training for nursing home staff.
Overdue