Falls prevention plans

102 items 2 sources

Lack of consistent and clear falls prevention plans in care settings, leading to varied and ineffective approaches to resident safety.

Cross-Source Insight

Falls prevention plans has been flagged across 2 independent accountability sources:

1 inquiry rec 101 PFD reports

This issue has been identified by multiple independent accountability bodies, suggesting it is a recurring systemic concern.

Bruce Caulfield
05 Feb 2026 · Manchester South
Concerns: Concerns include delays in medical reviews after family concerns, insufficient intentional rounding impacting vulnerable patient hydration, and inconsistent communication practices for fall prevention across the Trust.
Pending
Patricia Walker
28 Jan 2026 · City of Kingston Upon Hull and the County of the East Riding of Yorkshire
Concerns: Suboptimal staffing levels on Ward 90, caused by recruitment difficulties, increase the risk of patient falls due to insufficient dedicated nursing care.
Response: NHS England notes the concerns, stating some fall outside its usual remit and seeking clarification on 'TAG nursing care.' They report that Hull University Teaching Hospitals NHS Trust has presented …
Pending
Dennis Price
23 Jan 2026 · South Yorkshire East
Concerns: Failures in inpatient post-fall reviews, unclear neurological observation plans, and inefficient electronic system escalations compromised patient safety.
Overdue
George Ritchie
21 Jan 2026 · Worcestershire
Concerns: The nursing home had inadequate falls risk assessments and care plans, lacking oversight and supervision. Additionally, low night-time staffing was not addressed, risking residents in this and other facilities.
Responded
George Ritchie
21 Jan 2026 · Worcestershire
Concerns: The nursing home had inadequate falls risk assessments and care plans, lacking oversight and supervision. Additionally, low night-time staffing was not addressed, risking residents in this and other facilities.
Overdue
Debapriya Ghosh and David Ward
17 Dec 2025 · Inner West London
Concerns: Insufficient staffing and bed spaces in A&E resulted in frail elderly patients being unsupervised, leading to unwitnessed falls, fatal head injuries, and a failure to provide necessary enhanced nursing care.
Response: The Department for Health and Social Care acknowledges A&E staffing and demand concerns, highlighting actions already implemented by St George’s Trust. DHSC's own response outlines a 2025/26 Urgent and Emergency …
Responded
John Franklin
16 Sep 2025 · Worcestershire
Concerns: A high-risk falls patient was discharged home before a careline pendant was confirmed as installed, with conflicting records on its provision, raising concerns about safety post-discharge.
Overdue
Marion Jones
07 Aug 2025 · Manchester South
Concerns: A care home failed to assess and implement bed rails for an unstable patient, despite family concerns, and also neglected to use a crash mat, resulting in a fall that contributed to her decline.
Responded
Anthony Wood
03 Jun 2025 · South London
Concerns: A high-risk, severely frail patient fell due to inadequate falls prevention, including missing crash mats, a lowered bed-rail, and only one staff member attending when two were required.
Overdue
Renate Mark
18 Mar 2025 · Northumberland
Concerns: The trust's falls investigation was flawed due to reliance on incorrect witness accounts, and a misunderstanding of 'line of sight' observation for high-risk patients. Inadequate scrutiny of witness statements hinders learning.
Responded
Colin Colley
17 Mar 2025 · South Wales Central
Concerns: Nursing staff and healthcare workers at St David’s hospital lack confidence and adequate training in falls risk assessments, enhanced supervision, and proper documentation, risking future deaths.
Responded
June Phillips
28 Feb 2025 · Birmingham and Solihull
Concerns: Inaccurate care home records, failure to update falls risk assessments, and an inadequate post-falls investigation indicate a failure to learn from incidents and properly monitor patient deterioration.
Responded
Margaret Rodgers
19 Feb 2025 · Surrey
Concerns: Pressure ulcer risk assessments are not yet consistently embedded in the Emergency Department, and the ward continues to experience insufficient nursing staff levels for acutely ill patients.
Responded
Kenneth Clayton
19 Feb 2025 · Manchester South
Concerns: Prolonged Emergency Department waits in unsuitable environments for high falls-risk patients, driven by ward bed shortages and delayed discharges, highlight inconsistent national falls risk management protocols.
Responded
Jean Mullen
12 Dec 2024 · South Yorkshire East
Concerns: Social care dismissed family concerns regarding the deceased's ability to manage stairs and live safely at home post-fall, relying on an inadequate assessment despite clear evidence of deteriorating capacity.
Responded
Ian Hegarty
28 Oct 2024 · Inner North London
Concerns: A care plan designed to reduce falls risk for multiple patients was not followed, and the ongoing internal investigation provides insufficient reassurance that this critical risk has been addressed.
Responded
Margaret Maycroft
20 Sep 2024 · Worcestershire
Concerns: The patient experienced multiple falls in hospital, with risk assessments completed but no documented falls prevention measures put in place. There was no evidence that steps have been taken to ensure proper documentation and consideration of these measures.
Responded
Elizabeth Holder
25 Jul 2024 · East London
Concerns: The Trust failed to prevent a predictable and avoidable fall, leading to death. Furthermore, its governance systems inadequately identified and reflected upon these care failings, preventing effective remediation.
Overdue
Edith Alden
16 Apr 2024 · Norfolk
Concerns: Inconsistent fall risk assessments and care plans, coupled with staff lacking clarity on mitigation, meant high-risk residents were often unsupervised in communal areas or bedrooms, leading to preventable falls.
Responded
Michael Burke
05 Apr 2024 · Suffolk
Concerns: Inadequate systems meant falls risk assessments were not completed or handed over during ward transfers, failing to manage patient fall risks effectively.
Responded
Neil Edwards
20 Mar 2024 · Gwent
Concerns: The Trust failed to investigate all inpatient falls, including the one contributing to death, preventing learning and reassurance about future prevention measures.
Responded
Morgan-Rose Hart
19 Dec 2023 · Essex
Concerns: The Trust's investigation was incomplete and delayed, failing to address critical issues like inadequate staff observations and security breaches on a locked mental health ward. A dispute over permitted items and failure to escalate risk were also concerns.
Responded
David Hemmings
18 Dec 2023 · Inner West London
Concerns: Severe staff shortages in the care home led to reduced contact time and checks for a vulnerable resident, contributing to an accidental fall and subsequent fatal complications from surgical treatment.
Overdue
Julia Murphy
30 Nov 2023 · Sefton, St Helens and Knowsley
Concerns: The care home failed to implement comprehensive falls prevention, with inaccurate reporting, poor escalation for frequent falls, and insufficient staff training and risk assessment for a resident with evolving dementia.
Overdue
Margaret Austin
27 Nov 2023 · County Durham and Darlington
Concerns: The care home exhibited inadequate falls risk management with inconsistent documentation, no plan reviews for changing risks, and a majority of staff lacking essential falls training.
Responded
Gerald Cruse
27 Nov 2023 · Avon
Concerns: Elderly patients with complex needs on surgical wards receive inadequate holistic care due to a national shortage of geriatric specialists. Ambulance staff demonstrated inconsistent fall risk assessment and insufficient training.
Overdue
Raymond Eggleton
17 Nov 2023 · Wiltshire and Swindon
Concerns: Inadequate initial falls risk assessment and lack of dynamic staffing resilience, particularly during night shifts, led to insufficient supervision and preventable falls for vulnerable elderly patients in the hospital.
Responded
Norma Kyte
12 Oct 2023 · South Yorkshire (Western)
Concerns: Undersized sensory mats next to beds fail to detect patient movement if they fall outside the mat's small coverage area, risking undetected falls and potential non-compliance with manufacturer instructions.
Overdue
Sheila Johnson
06 Sep 2023 · Lincolnshire
Concerns: Inadequate falls prevention policy, unlocked doors, unlit common areas, missing signage, and insufficient nightly observations created an unsafe environment.
Responded
Malcolm Unwin
17 Aug 2023 · North Wales East and Central
Concerns: The absence of bed rail assessments from the Welsh Nursing Care Record risks these critical safety evaluations being missed, potentially leading to patient falls and future deaths.
Responded
Jennifer Rackley
06 Jun 2023 · Berkshire
Concerns: A high-risk falls patient was inadequately protected by only one sensor mat. Furthermore, the incident investigation was unrecorded, and involved staff could not be identified.
Overdue
Carol Clements
30 May 2023 · Birmingham and Solihull
Concerns: Mandatory training lacks enhanced supervision levels, and falls risk assessment training for new and agency staff is inadequate. Audits of falls risk assessments only check compliance, not correctness, failing to identify errors or training gaps.
Responded
Norma Bruton
19 May 2023 · Birmingham and Solihull
Concerns: The hospital's falls risk assessment form inadequately prompts staff to consider or document the presence and relevance of patient attachments, such as chest drains or IV infusions, in relation to falls risk.
Responded
Roger Southwick
16 May 2023 · Manchester South
Concerns: The falls risk assessment was completed inaccurately and not reassessed despite family warnings about compromised mobility. Furthermore, the Trust's internal investigation failed to identify these critical failures.
Responded
Gunapathyammah Ragnanathan
13 Mar 2023 · West London
Concerns: An elderly, frail resident sustained a fatal head injury due to a fall while mobilising, caused by an inexperienced carer who lacked sufficient training and supervision to provide safe assistance.
Responded
Glenys Phipps
22 Dec 2022 · Gwent
Concerns: Nurses lack essential training in the Multifactorial Risk Assessment Process (MFRA) for falls, leading to newly qualified nurses managing patients without this critical safety knowledge.
Responded
Kenneth Goodwin
14 Oct 2022 · Manchester South
Concerns: Inadequate handover for falls risk patients, slow completion of falls risk assessments on new wards, and inconsistent use of visual fall-risk signs on beds posed a safety concern.
Responded
Gerwyn Rees
08 Aug 2022 · Avon
Concerns: The patient was inappropriately allocated a low falls risk, and crucially, the subsequent Root Cause Analysis and senior staff initially failed to recognise this error. This suggests a significant lack of learning and potential flaws in policy understanding or the policy itself.
Responded
Marvin Rue
03 Mar 2022 · Gwent
Concerns: Repeated failures to conduct Multifactorial Risk Assessments for a known falls risk patient, despite multiple falls and transfers, were not addressed by previous action plans or staff accountability.
Overdue
Irene Fitches
18 Feb 2022 · Norfolk
Concerns: The existing falls policy is non-compliant with NICE guidelines, lacks a designated lead, and critical staff training and assisted technology for patient falls prevention are significantly delayed.
Overdue
Harold Blackshaw
02 Sep 2021 · Stoke-on-Trent & North Staffordshire Coroner’s Court
Concerns: The rehabilitation ward lacks an effective admission process to assess patient needs and implement necessary fall prevention measures for high-risk elderly patients.
Overdue
Hazel Wiltshire
01 Sep 2021 · South London
Concerns: Inadequate staffing, poor call bell response times, and a systemic failure to complete falls risk assessments for vulnerable patients compromise safety across hospital wards.
Responded
Mary Lincoln
02 Aug 2021 · West Yorkshire (East)
Concerns: The hospital lacked a policy for overnight checks on vulnerable fall-risk patients, causing delayed discovery of injury. Furthermore, the bedrails policy was not adequately circulated or understood by all relevant staff.
Responded
Albert Rowlands
26 Jul 2021 · North Wales (East & Central)
Concerns: Falls prevention measures were inconsistently implemented, and staffing pressures led to errors in care. The resident's room placement also increased the risk of falls during toilet access.
Responded
Benjamin Clark
08 Jul 2021 · Newcastle Upon Tyne and North Tyneside
Concerns: Patient falls risk assessment was inconsistently applied and documented between hospital transfers. There was a lack of clarity in observation levels, suboptimal note-keeping, and insufficient daily reassessment of falls risk.
Responded
Geoffrey Hill
02 Jun 2021 · Black Country
Concerns: An elderly, confused patient in A&E spent over 7 hours without a falls risk assessment or trolley rail assessment, highlighting a lack of national guidelines for falls prevention in emergency departments.
Responded
Amy Chiverall
14 Apr 2021 · Manchester North
Concerns: The care home's business decision not to use pendant call alarms meant fixed call bells were often out of reach for falls-risk residents, increasing their injury risk.
Responded
Pauline Brumfitt
06 Apr 2021 · Sefton, St. Helens and Knowsley
Concerns: The care home failed to implement existing falls risk assessment policies, missing opportunities to prevent multiple falls and neglecting timely reporting or investigation of incidents.
Overdue
Raymond Powell
29 Mar 2021 · Birmingham and Solihull
Concerns: The nursing home failed to investigate a resident's fall, did not record a preceding fall or update the falls risk assessment, and provided misleading observation records, indicating systemic safety failures.
Responded
Alan Jones
16 Feb 2021 · Gwent
Concerns: There was a complete failure in falls prevention, with inadequate multidisciplinary management and insufficient supervision for a confused, agitated patient. Wards were dangerously understaffed, failing to provide required enhanced care levels.
Responded
Eric Bird
10 Feb 2021 · Black Country
Concerns: The care home failed to follow falls protocols, including not calling 999 after head injuries, delaying emergency services, and not updating care plans or identifying patterns in the deceased's repeated falls.
Responded
Ann Stillwell
08 Dec 2020 · East London
Concerns: The Commissioner failed to authorise essential 1:1 care for a patient at high risk of falls, despite it being the only identified method to mitigate her specific risks.
Responded
William McKibbin
28 Sep 2020 · Greater Manchester South
Concerns: Delayed diagnosis prolonged hospitalisation, and a fatal fall was caused by nursing staff failing to secure bed rails and brakes during a patient's stay.
Responded
Evelyn Ross
27 Apr 2020 · Greater Manchester South
Concerns: The ward suffered from long-term understaffing, reliance on agency staff, and delays in discharge due to lack of community care. Poor documentation, failure to follow falls policy, and insufficient consultant reviews also meant deterioration went unescalated.
Responded
Andrew Hogg
27 Nov 2019 · Manchester (South)
Concerns: A care home failed to adequately assess and manage escalating falls risks, lacking a comprehensive falls policy, proper risk reassessments, internal investigations, and proactive measures or equipment to prevent repeated incidents.
Responded
Edna Evans
27 Sep 2019 · North Wales (East and Central)
Concerns: The care home had incomplete staff falls training, incorrectly categorised a high-risk patient as medium, and lacked a policy for reassessment following multiple falls.
Overdue
Robert Lowe
20 Sep 2019 · Durham and Darlington
Concerns: Ineffective placement of pressure mats allowed residents to bypass them, and unreliable audible alarms meant falls went undetected by staff.
Overdue
James Delaney
25 Jun 2019 · Norfolk
Concerns: Care home staff lacked regular refresher training on policies and procedures. Inconsistent policies regarding medication refusal across different homes created confusion and potential risks.
Overdue
Graham Jones
18 Apr 2019 · Gloucestershire
Concerns: Concerns include insufficient falls prevention measures, inadequate understanding of post-fall protocols and medication review, and poor handover of patient safety information between wards.
Responded
Emma Butler
12 Apr 2019 · Buckinghamshire
Concerns: Inadequate control of plastic cutlery on the ward and inconsistent search procedures for patients returning from leave created self-harm risks, compounded by variable hourly observation practices.
Responded
Brenda Gowan
25 Feb 2019 · London (East)
Concerns: Inadequate discharge planning for a stroke patient included insufficient social care, disregarded family concerns, unassessed falls risk, lack of community support, and unprovided essential safety equipment.
Responded
Jean Cutler
08 Feb 2019 · Birmingham and Solihull
Concerns: The nursing home had an inconsistent approach to falls prevention from wheelchairs, an over-reliance on staff intervention, and an inadequate post-incident investigation with unaddressed systemic issues and incomplete risk assessments.
Responded
John Preece
15 Jan 2019 · South Wales Central
Concerns: Significant failures in falls management, head injury recognition, and neuro observation training among staff, compounded by a lack of appropriate monitoring and early warning systems for mentally unwell patients.
Responded
Ronald Houchin
28 Nov 2018 · South Yorkshire (West)
Concerns: Falls risk assessments were not consistently followed, resulting in inadequate assistance and supervision for mobilising, and multiple preventable falls for the patient.
Overdue
Beryl Walsh
19 Nov 2018 · Manchester (North)
Concerns: There were multiple missed opportunities to identify the deceased as a high falls risk, escalate care to the falls team, or implement falls prevention equipment and assessments.
Responded
Gladys Rich
14 May 2018 · Northamptonshire
Concerns: The care home failed in fall risk assessment and action plan implementation, while the under-resourced Falls Prevention Service lacked proactive follow-up and discharge mechanisms.
Overdue
Kenneth Cottam
07 Dec 2017 · Derby and Derbyshire
Concerns: The care home lacked clear, robust policies for falls prevention and management, which were also not consistently understood or implemented by staff. This indicates a systemic failure in falls safety.
Responded
Kathleen Devine
22 Nov 2017 · Manchester (West)
Concerns: A high-risk falls resident sustained injuries due to an unplugged falls mat, unrecorded observations, and inadequate handover information for agency staff regarding critical safety measures.
Responded
Peter King
20 Nov 2017 · Kent (Central & South East)
Concerns: Multiple deaths resulted from inadequate, incomplete, or unenforced falls risk assessments on the ward, including poor documentation, lack of intervention, and failure to address risks at handover.
Responded
Henry Honour
20 Nov 2017 · Kent (Central & South East)
Concerns: Multiple deaths on a ward were linked to inadequate or unenforced falls risk assessments. Specific to this case, the assessment was perfunctory, bed rails were misused, and no protective measures were implemented post-fall.
Overdue
Harold Wonfor
20 Nov 2017 · Kent (Central & South East)
Concerns: Multiple deaths occurred on a ward due to inadequate, incomplete, and unenforced falls risk assessments. Policies for vulnerable patients and the monitoring of falls prevention procedures were insufficient.
Responded
Francis Langley
04 Sep 2017 · Wiltshire and Swindon
Concerns: Inconsistent and contradictory falls risk assessments, differing between hospital departments, failed to properly assess the patient's risk, leading to bed rails not being used despite immobility and involuntary movements.
Responded
James Vinson
09 Aug 2017 · Sunderland
Concerns: The deceased was not under required close supervision despite a falls risk assessment, and plans for implementing an Enhanced Care/Observation Standard Operating Procedure remain unclear.
Responded
Kenneth Swift
26 Jul 2017 · York
Concerns: An elderly patient at high risk of falls was not provided with an essential falls sensor due to equipment shortages and a long waiting list, despite the known risks.
Responded
James Harris
21 Jul 2017 · Birmingham and Solihull
Concerns: Care home staff failed to read care plans, adhere to falls protocols, and provide medical attention after a fall, compounded by poor record-keeping and an absent registered manager.
Responded
Ivy Mitchell
18 Jul 2017 · Manchester (South)
Concerns: Inaccurate falls risk documentation, poor staff understanding of risk assessments and post-fall procedures, and non-compliance with escalation processes jeopardised patient safety.
Overdue
Ida Toole
02 May 2017 · Milton Keynes
Concerns: A high falls risk patient was denied a sensor mat based on mental capacity, demonstrating a policy requiring urgent review for potentially neglecting safety needs.
Overdue
Patricia Webb
20 Apr 2017 · Brighton and Hove
Concerns: Inadequate fall prevention measures included insufficient observations, failure to identify fall patterns, and a lack of recorded meaningful activities. Unsuitable non-slip footwear also posed a risk.
Overdue
Roger Tombs
13 Feb 2017 · Birmingham and Solihull
Concerns: Fall sensor mats were improperly placed on crash mats, potentially reducing their effectiveness and increasing the risk of undetected falls, injury, and death for vulnerable residents.
Responded
Margaret Tuck
26 Jul 2016 · London Inner (North)
Concerns: Multiple failures included an absent falls prevention care plan, incomplete post-fall observations, confusion over nurse responsibility, and delayed investigation of confusion, contributing to undetected deterioration.
Responded
Freda Cordy
17 May 2016 · Northamptonshire
Concerns: A patient requiring constant supervision was placed in a care home only offering 2-hourly checks, with no specific falls risk assessment despite a history of falls, and inadequate preventative equipment.
Overdue
Christine Street
10 May 2016 · Brighton and Hove
Concerns: Incomplete documentation and a care assistant's failure to adhere to observation policy for a vulnerable patient led to an unwitnessed fall. There was also a complete lack of documentation for specialling observations, contravening Trust and national policies.
Responded
Vincent Smith
06 Apr 2016 · Sunderland
Concerns: The nursing home failed to adequately assess and act upon a resident's vulnerability to falls. Concerns were raised regarding the admissions policy, falls risk assessments, and associated staff training.
Overdue
Milly Zemmel
06 Apr 2016 · Manchester City
Concerns: There were gross failures in applying the falls risk policy, escalating clinical review, providing one-to-one supervision, and handing over critical patient information, leading to an unsupervised, vulnerable patient falling. The internal investigation was also inadequate.
Responded
Howell Fisher
21 Apr 2015 · Powys, Bridgend & Glamorgan Valleys
Concerns: Insufficient staff led to multiple falls for a high-risk patient. There was a critical lack of falls risk assessment and handover information between hospitals.
Overdue
Robert Payne
16 Apr 2015 · Powys, Bridgend & Glamorgan Valleys
Concerns: Repeated falls for a high-risk patient, leading to further surgery, highlighted inadequate fall prevention. An early morning ward transfer lacked documentation, and the fatal fall was unwitnessed.
Overdue
Jeanne Summers
16 Apr 2015 · West Yorkshire (West)
Concerns: Inadequate discharge assessment, incomplete physiotherapy records, and unsafe patient mobilization practices, including inappropriate footwear and unsupervised transfers, contributed to a fall. The subsequent investigation was also found to be insufficient.
Overdue
Emmeline Hampson
06 Mar 2015 · Manchester (West)
Concerns: Inadequate review of falls risk assessments after repeated falls and patient condition changes was noted. Poor documentation, an insufficient alarm system, and a lack of agency staff training were also concerns.
Overdue
Thomas Taylor
03 Mar 2015 · County Durham
Concerns: The falls risk assessment policy fails to presume increased risk for certain patient classes, like stroke patients, potentially leading to misclassification and adverse outcomes. Individual assessment without this presumption is questioned.
Overdue
Martin McCabe
20 Nov 2014 · Powys, Bridgend & Glamorgan Valleys
Concerns: The hospital failed to conduct an updated falls risk assessment upon Mr. McCabe's admission, relying on an outdated assessment and omitting crucial new information about recent falls and sedative use.
Overdue
Hilda Thompson
03 Sep 2014 · Surrey
Concerns: There was a significant failure in falls risk assessment upon admission, with no further review for 10 days, leaving the patient vulnerable. This oversight was exacerbated by poor note-taking.
Overdue
Edna Bulmer
25 Jul 2014 · West Yorkshire (West)
Concerns: The care home had inconsistent fall risk assessments for Mrs. Bulmer, failed to promptly implement identified risk-minimising measures, and did not review the assessment after multiple falls, indicating systemic failures in falls prevention.
Overdue
Ian Reid
30 Jun 2014 · Cumbria (North & West)
Responded
William Beckwith
09 Jun 2014 · Derby & Derbyshire
Concerns: A frail, elderly patient with a history of falls was discharged home in the early morning without formal assessment of his or his wife's abilities, home environment, or essential post-discharge care needs.
Responded
James McArdle
08 Jun 2014 · Wirral
Concerns: The withdrawal of a coloured wristband system for falls risk without replacement removed a vital protection, increasing the risk of falls for elderly patients.
Responded
Thomas Maher
05 Jun 2014 · Manchester (South)
Concerns: Missing medical records, unupdated risk assessments, non-functioning falls alarms, systemic delays in patient transfers, and incompatible paper/electronic record systems severely hampered patient care and safety.
Responded
Nellie Travis
05 Mar 2014 · Manchester (South)
Concerns: The hospital's Falls Risk Assessment tool is ineffective due to its subjective nature and inconsistent application by nursing staff, highlighting the need for a more objective assessment method.
Overdue
Laura Hill
17 Feb 2014 · Manchester (South)
Concerns: Despite existing training, Falls Risk Assessments were not carried out for the patient during her entire hospital stay, including upon admission and ward transfer.
Responded
John William Tugwell
01 Dec 2013 · Surrey
Concerns: The care home allowed a high-risk patient with a documented history of falls unsupervised access to stairs, despite the clear potential for serious injury.
Pending
Ethel Cross
05 Nov 2013 · Blackpool and Flyde
Concerns: Wheeled chairs accessible to elderly patients caused falls, and a shortage of alarms for high-risk patients meant they could mobilize unsupported.
Overdue