The pandemic has placed an unprecedented burden on the delivery of core NHS and care services. This has resulted in the delay, suspension or cancellation of services which in turn has inevitably led to a significant increase in waiting times, the backlog of appointments and pent-up demand for medical treatments. We are concerned that this has, in part, been created as a result of many individuals being too scared to access the medical treatment they require because they are uncertain as to whether NHS services are safe to use.