29 Acknowledged

Set out specific measures to reduce burnout and improve pay for CMHS staff.

Recommendation
Staff retention is important for continuity of care for people with SMI. As part of the forthcoming 10 Year Workforce Plan, the Government should set out specific measures to reduce burnout, including action on caseload management and access to supervision; improve pay and progression opportunities for CMHS staff, including those in the VCFSE sector delivering equivalent roles; and ensure comprehensive training and continued professional development is available. (Recommendation, Paragraph 194)
Government Response Summary
The government partially accepts this recommendation, acknowledging challenges like burnout and limited progression and stating the forthcoming 10 Year Workforce Plan will address these issues by improving staff treatment, training, and roles. However, it does not set out specific measures as requested.
Government Response
Acknowledged
HM Government Acknowledged
The government partially accepts this recommendation. Staff retention is critical to ensuring continuity of care for people with SMI. Workforce pressures, including burnout and limited progression opportunities, are recognised challenges across mental health services. NHS staff told us through the 10 Year Health Plan engagement that they are crying out for change. The 10 Year Workforce Plan will set out how we will deliver that change by making sure that staff are better treated and have better training, more fulfilling roles, and hope for the future. We will also develop a set of staff standards so that all staff will be supported to work healthily and flexibly.
Addressee Bodies
Department of Health and Social Care
Timeline
Recommendation age 0.7 yr
Report published 02 Dec 2025