Back-billing by energy companies

Energy Security and Net Zero Committee Closed Non-inquiry session
Opened: 11 Mar 2025 Closed: 31 Dec 2025 Parliament page
The BBC Money Box programme recently featured an issue with energy retailers improperly chasing customers for energy that should have been billed over 12 months previously. Retailers had been forcing customers to go through the Ombudsman, despite the clear rules and guidance. The Committee wishes to get a consumer perspective … Read more
1 Oral session
1 Event
Activity timeline 2 events
19 Mar
2025
Oral evidence
19 Mar
2025
Formal meeting (oral evidence session) · The Grimond Room, Portcullis House
Oral evidence sessions 1 session
19 Mar 2025
View on parliament.uk
Oral evidence
Beth Martin · Ofgem Jane Walker · Department for Energy Security and Net Zero Jessica Skilbeck · Department for Business, Energy and Industrial Strategy Martin Lewis CBE · Money Saving Expert Miatta Fahnbulleh MP · Department for Energy Security and Net Zero Tim Jarvis · Ofgem