3 Accepted in Part

The level of disrepair in some parts of the social housing sector can undoubtedly be...

Conclusion
The level of disrepair in some parts of the social housing sector can undoubtedly be attributed partly to the age and design of the housing stock, some of which was never built to last and is now approaching obsolescence. For this, some blame must attach to successive Governments for not investing enough in new social housing or providing funding specifically for regeneration. We therefore welcome the Government’s commitment to building more homes for social rent.
Government Response Summary
The government agrees on the importance of quality housing and notes that most social housing is decent. It commits to collecting more data on the Decent Homes Standard from providers next year and emphasizes strong messaging and regulatory engagement to ensure landlords prioritize quality and accurate stock data.
Paragraph Reference
28
Government Response
Accepted in Part
HM Government Accepted in Part
We agree with the Committee that the sector needs to ensure it prioritises the quality of housing being provided to tenants. Every tenant deserves to live in a safe, decent, and good quality home. It’s clear from the Committee’s report, and from some of our own casework, that at times some landlords have failed to provide that consistently. Our messaging to the sector has been and remains unequivocally strong and clear on this issue; that registered providers should maintain a constant focus on delivering safe, good quality homes and treating tenants with respect, and where things are going wrong, act promptly to put them right. (Paragraph 18) We agree with the Committee’s conclusion that the majority of social housing in England is of a decent standard. Our experience as the sector’s regulator is that the examples of disrepair that we see in our case work and highlighted by the Inquiry, while wholly unacceptable, are not representative of the majority of social housing tenants’ experiences. (Paragraph 18) We agree that it is imperative that providers understand the condition of their stock in order for them to ensure they provide homes of a decent quality. Our recently published Consumer Regulation Review 2021/221 sets out the importance of providers having accurate data about the condition and safety of tenants’ homes, as well as about the diverse needs of their tenants. In some of the cases where we have found a breach of our consumer standards, providers did not have accurate data about their stock, which contributed to our finding a breach of our standards. In the current Statistical Data Return we have emphasised the particular importance of providers having good quality stock condition data and accurate reporting of compliance with the Decent Homes Standard (DHS). We will collect more data from providers on the Decent Homes Standard from next year and are already focusing on providers’ understanding of their stock in our regulatory engagement with them. (Paragraph 50)
Addressee Bodies
Ministry of Housing, Communities and Local Government
Timeline
Recommendation age 4.0 yrs
Report published 20 Jul 2022