1. We agree with the Committee that the sector needs to ensure it prioritises the quality of housing being provided to tenants. Every tenant deserves to live in a safe, decent, and good quality home. It’s clear from the Committee’s report, and from some of our own casework, that at times some landlords have failed to provide that consistently. Our messaging to the sector has been and remains unequivocally strong and clear on this issue; that registered providers should maintain a constant focus on delivering safe, good quality homes and treating tenants with respect, and where things are going wrong, act promptly to put them right. (Paragraph 18) 3. We agree that it is imperative that providers understand the condition of their stock in order for them to ensure they provide homes of a decent quality. Our recently published Consumer Regulation Review 2021/221 sets out the importance of providers having accurate data about the condition and safety of tenants’ homes, as well as about the diverse needs of their tenants. In some of the cases where we have found a breach of our consumer standards, providers did not have accurate data about their stock, which contributed to our finding a breach of our standards. In the current Statistical Data Return we have emphasised the particular importance of providers having good quality stock condition data and accurate reporting of compliance with the Decent Homes Standard (DHS). We will collect more data from providers on the Decent Homes Standard from next year and are already focusing on providers’ understanding of their stock in our regulatory engagement with them. (Paragraph 50) 4. We are progressing our work to review the consumer standards, which will set the outcomes we expect providers to achieve in a proactive consumer regulation regime, including in relation to the quality of their homes and repairs services. As part of this work, we will carefully consider our expectations of providers in relation to understanding the condition of their homes. We have also recently confirmed the outcome of our consultation on the new Tenant Satisfaction Measures (TSMs), which include measures on repairs performance; DHS and statutory Health and Safety compliance; and tenants’ experience of the quality of their homes and repairs services. (Paragraph 50)