23
Acknowledged
We welcome the fact that DWP has recruited 13,500 additional Work Coaches in response to...
Recommendation
We welcome the fact that DWP has recruited 13,500 additional Work Coaches in response to the pandemic. DWP should continue to assess whether the number of Work Coaches is sufficient, and commit to recruiting more in the future if demand rises. It should also ensure that there are enough Jobcentre Plus staff with specialist skills. The Department recently announced the recruitment of 315 new Disability Employment Advisers, which is welcome, but it should assess whether this number is enough and commit to hiring more or upskilling existing Work Coaches if necessary.
Government Response Summary
The government states it has increased Disability Employment Advisers and regularly reviews their numbers and functions to ensure adequate capacity. However, it does not make a specific commitment to recruit more Work Coaches if demand rises or to hire more/upskill DEAs if necessary, as recommended.
Paragraph Reference
116
Government Response
Acknowledged
Government Response
Acknowledged
HM Government
Acknowledged
We have recently increased the number of Disability Employment Advisers and we regularly review the number and the functions of the role to ensure we have capacity to deliver the support required to customers who require additional time and expertise to move forward into work.
Source
Committee
Work and Pensions Committee
Report
First Report - DWP’s preparations for changes in the world of work
29 Jun 2021
HC 216
Addressee Bodies
Department for Work and Pensions
Timeline
Recommendation age
5.1 yrs
Report published
29 Jun 2021