26
Accepted
Introduce standardised process for court staff to proactively engage on user access requirements.
Recommendation
HMCTS must introduce a standardised process by which Court and judicial listing staff proactively engage with court users on any access requirements for litigants, witnesses or legal practitioners prior to listing cases. (Recommendation, Paragraph 112) 58 Digitisation
Government Response Summary
The government accepts the objective but states that a system is already in place for court users to notify HMCTS of any reasonable adjustment requests, with the process outlined on the GOV.UK website.
Government Response
Accepted
Government Response
Accepted
HM Government
Accepted
Accept. There is already a system in place which meets this objective. In short, court users are invited to notify HMCTS where they are requesting a Reasonable Adjustment. The process is set out at – Equality and diversity – HM Courts & Tribunals Service – GOV.UK
Source
Committee
Justice Committee
Inquiry
Work of the County Court
Report
4th Report - Work of the County Court
21 Jul 2025
HC 677
Addressee Bodies
Ministry of Justice
Timeline
Recommendation age
0.9 yr
Report published
21 Jul 2025