6
OIC portal faces growing backlog of unresolved cases and increasing settlement times
Conclusion
We are concerned by the growing number of unresolved cases in the OIC portal, which now stands at 349,000. For the minority of cases that have reached a settlement to date, the average time taken to do so is 251 days and is predicted to increase further as more complex cases, which have taken longer to reach conclusion, begin to settle.
Paragraph Reference
39
Government Response
A response document is linked to this report, dated 29 November 2023. Response attribution to this conclusion has not been verified. Read the response document.
Source
Committee
Justice Committee
Report
Ninth Report - Whiplash reform and the Official Injury Claim Service
20 Sep 2023
HC 1140
Addressee Bodies
Ministry of Justice
Timeline
Recommendation age
3.0 yrs
Report published
20 Sep 2023