14
Deferred
Action Fraud's successor must prioritise victim experience with trained support staff.
Conclusion
While we welcome the Government’s commitment to replace Action Fraud with a new service better able to record and disseminate information about a crime, the service also needs to focus on victim experience, ensuring there are trained individuals staffing Action Fraud’s successor who can assess the needs and vulnerabilities of victims and direct them to appropriate resources.
Government Response Summary
The government deflected the recommendation, stating that the independent Sentencing Council is responsible for sentencing guidelines and that the report has been shared with them, without addressing staffing or victim support for Action Fraud's successor service.
Paragraph Reference
49
Government Response
Deferred
Government Response
Deferred
HM Government
Deferred
The independent Sentencing Council is responsible for developing sentencing guidelines. It is therefore for the Council to consider the response to this recommendation. We confirm we have shared the report with the Office of the Sentencing Council. Disrupting and Preventing Fraud 1.1
Source
Committee
Justice Committee
Inquiry
Fraud and the Justice System
Report
Fourth Report - Fraud and the Justice System
18 Oct 2022
HC 12
Addressee Bodies
Ministry of Justice
Timeline
Recommendation age
3.6 yrs
Report published
18 Oct 2022