DHSC Annual Report and Accounts 2023-24

Public Accounts Committee Closed Inquiry
Opened: 15 Jan 2025 Closed: 17 Jul 2025 Parliament page
In May 2024 , the PAC found that the Department of Health and Social Care (DHSC) and the UK Health Security Agency (UKHSA) had been getting the basics unacceptably wrong in their financial management and accountability for public spending – for the second year running. Its report expressed disappointment that, … Read more
21 Recommendations
13 Conclusions
1 Report
1 Oral session
8 Letters
1 Event
Activity timeline 12 events
15 Dec
2025
Correspondence
8 Dec
2025
Correspondence
17 Nov
2025
Correspondence
18 Sep
2025
Report published
4 Sep
2025
Correspondence
14 May
2025
Report published
8 May
2025
Correspondence
28 Apr
2025
Correspondence
24 Apr
2025
Correspondence
20 Mar
2025
Correspondence
13 Mar
2025
Oral evidence
13 Mar
2025
Formal meeting (oral evidence session) · The Thatcher Room, Portcullis House
Oral evidence sessions 1 session
13 Mar 2025
View on parliament.uk
Andy Brittain · Department of Health and Social Care (DHSC) Julian Kelly · NHS England Professor Dame Jenny Harries · UK Health Security Agency Professor Sir Chris Whitty · Department for Health and Social Care
Title HC No. Published Items Response
25th Report - DHSC Annual Report and Accounts 2023-24 HC 639 14 May 2025 34 Responded
Recommendations & Conclusions
34 results
2 Conclusion Accepted
25th Report - DHSC Annual Report a…
Improve transparency and usability of Annual Report and Accounts for health and social care.
The Department’s accounts do not provide sufficient information on key long–term financial pressures facing the health and social care system. Despite it being jointly responsible for health and social care in England, the Department’s accounts overwhelmingly focus on health services … Read more
Government Response
The government agrees and commits to improving the transparency and usability of its Annual Report and Accounts (ARA) by covering the specified areas, including social care, productivity, and prevention, in its 2024-25 ARA. The department will provide an update to the Committee on this progress in September.
HM Treasury
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3 Recommendation Accepted
25th Report - DHSC Annual Report a…
Outline urgent plans for UKHSA's high containment laboratories including costs and timeline.
There is little to show for the £400 million spent so far on the development of Harlow Health Security Campus, with no decision yet on the future of the site. This is an example of a poorly overseen project to … Read more
Government Response
The government states the recommendation is implemented, explaining that the department already possesses well-established governance structures to oversee investment decisions and delivery of major health infrastructure projects. These existing structures include cost and value-for-money tests and are subject to regular review.
HM Treasury
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4 Recommendation Accepted
25th Report - DHSC Annual Report a…
Develop a plan to reduce patient harm and manage escalating clinical negligence costs.
It is unacceptable that the Department is yet to develop a plan to deal with the cost of clinical negligence claims, and so much taxpayers’ money is being spent on legal fees. The Department has set aside an astounding £58.2 … Read more
Government Response
The government agrees and outlines several specific actions to reduce patient harm and manage clinical negligence costs, including implementing NHS England's 3-year maternity plan. It has announced a national, independent investigation into maternity and neonatal care, expected to report by December 2025, and will establish a National Maternity and Neonatal Taskforce. It also accepted Dr. Penny Dash's nine patient safety recommendations.
HM Treasury
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5 Conclusion Accepted
25th Report - DHSC Annual Report a…
Develop credible plan to produce audited accounts before summer parliamentary recess by September 2025.
We are disappointed by the Department’s continued failure to return to publishing its accounts before the summer Parliamentary recess. Timely production of accounts is essential to understanding public finances and supporting accountability and Parliament expects Departments’ accounts to be published … Read more
Government Response
The government agrees and is working on a multi-year plan to publish audited accounts before the summer recess, acknowledging challenges due to private sector audit firm capacity. It commits to writing to the Committee in September 2025 with further details on this plan, associated risks, and actions being taken to address them.
HM Treasury
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6 Recommendation Accepted
25th Report - DHSC Annual Report a…
Ensure all NHS England exit packages receive appropriate advance approvals before payment.
NHS England does not have a coherent plan to better protect taxpayers’ money and prevent future unapproved exit packages. There remain far too many special severance payments where approval has only been sought after the payment has been made. Five … Read more
Government Response
The government commits to publishing new comprehensive guidance on all types of exit packages and communicating it via regional teams and the NHS England website, aiming for impact from 2025-26. It also outlines existing lesson-learning for non-compliance.
HM Treasury
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1 Conclusion Accepted
25th Report - DHSC Annual Report a…
Committee took evidence on DHSC Annual Report and Accounts for 2023–24.
On the basis of a report by the Comptroller and Auditor General (C&AG), we took evidence from the Department of Health and Social Care (the Department), the UK Health Security Agency (UKHSA) and NHS England on the Department’s Annual Report … Read more
Government Response
The government broadly aligns with the committee's general observation, describing ongoing initiatives to improve patient care through partnership working and system efficiency, and referring to upcoming plans in a 10 Year Health Plan.
HM Treasury
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7 Conclusion Acknowledged
25th Report - DHSC Annual Report a…
Department plans "smaller and leaner" headcount reduction without specifying exact numbers.
We asked the Department about reports that its headcount would also be cut by 50%. The Department told us that it aimed to become “smaller and leaner”. It said that it was not in a position to put a number … Read more
Government Response
The government agrees with the observation, describing ongoing work to create a single new organization and develop staff transfer plans. Specific headcount information is likely to be confirmed in Autumn 2025, with further details provided to the Committee Chair in July 2025.
HM Treasury
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8 Recommendation Deferred
25th Report - DHSC Annual Report a…
NHS England lacks detailed plan and cost estimates for workforce reduction.
We observed that the scale of change was bigger in NHS England than the Department, and so asked NHS England about its plans to reduce its workforce. It confirmed that it did not currently have a detailed plan to achieve … Read more
Government Response
The government agrees with the recommendation regarding NHS England's workforce reduction plans and is currently developing its plans for staff transfers, with information on the size of resource functions expected to be confirmed in Autumn 2025.
HM Treasury
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9 Conclusion Acknowledged
25th Report - DHSC Annual Report a…
NHS England unable to clarify application of 50% headcount reduction across ICBs.
We asked how the 50% headcount reduction will be applied to ICBs, noting that some were already working efficiently and the importance of the place–based approach in ensuring effective working between local councils, directors of public health and local GPs. … Read more
Government Response
The government agrees with the observation, reiterating principles of empowering local leaders and strong partnerships. However, specific details on how the headcount reduction will apply to ICBs remain linked to the forthcoming 10 Year Health Plan and are subject to future primary legislation.
HM Treasury
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10 Recommendation Accepted
25th Report - DHSC Annual Report a…
NHS England unable to explain preservation of institutional memory amid leadership changes and merger.
It had previously been announced that NHS England’s Chief Executive, Chief Financial Officer, Chief Operating Officer, National Medical Director and Chief Delivery Officer and National Director for Vaccination and Screening would step down from their roles.13 During our evidence session, … Read more
Government Response
The government agrees with the committee's recommendation, outlining a process for the Department and NHS England merger that includes assessing functions, agreeing senior structures, and planning staff transfers. This structured approach aims to preserve institutional memory, with further details expected by Autumn 2025.
HM Treasury
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11 Recommendation Acknowledged
25th Report - DHSC Annual Report a…
Department expects Integrated Care Boards to maintain local accountability and stakeholder balance.
We asked the Department whether the current locally–led approaches would be retained as part of the new structure to allow better local accountability, and whether previous commitments about public health and prevention would also be retained. The Department said that … Read more
Government Response
The government agrees to retain locally-led approaches, stating that reforms empower local leaders and NHS England has already clarified that Integrated Care Boards should foster strong relationships with local government to improve outcomes. The 10 Year Health Plan will further address shifting healthcare to the community, but specific new actions are not detailed.
HM Treasury
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12 Recommendation Deferred
25th Report - DHSC Annual Report a…
UKHSA's ageing high containment laboratories pose significant public health risk due to remedial investment needs.
UKHSA’s purpose is to prevent, prepare for and respond to infectious diseases and environmental hazards, and to provide scientific and operational leadership to protect the public’s health and to build the nation’s health security capability.UKHSA owns high containment science laboratories … Read more
Government Response
The government agrees that an urgent decision is needed regarding the future location of UKHSA’s high-containment laboratories, but defers this decision until after the spending review and plans for the delivery model to be fully implemented by Spring 2026.
HM Treasury
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13 Conclusion Accepted
25th Report - DHSC Annual Report a…
Harlow health campus project plagued by spiralling costs, delays, and substantial written-off expenditure.
The need for a planned replacement to these facilities was initially identified in 2006 and Public Health England (UKHSA’s predecessor public body) was given approval to purchase the land in 2017. However, in February 2024 the NAO found that work … Read more
Government Response
The government agrees with the committee's findings, recognizing the urgent need for a decision on UKHSA’s high-containment laboratories. A decision will be made following the spending review, with UKHSA finalizing the delivery model and commercial strategy by Spring 2026.
HM Treasury
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14 Recommendation Accepted
25th Report - DHSC Annual Report a…
Clarify accountability, oversight, and delivery partner arrangements for the Harlow health security campus programme.
We asked UKHSA what progress it had made in deciding what it would do with the site. UKHSA told us that it was waiting for Ministers to decide whether to continue development at Harlow or to change course to a … Read more
Government Response
The government accepts the recommendation, committing to finalise the delivery model and associated commercial strategy, including accountability and oversight arrangements, by Spring 2026, following a decision on UKHSA's high-containment laboratory location and completion of a programme business case.
HM Treasury
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15 Conclusion Acknowledged
25th Report - DHSC Annual Report a…
Clinical negligence cases impose significant monetary costs on taxpayers, totalling £2.8 billion.
The Department recognised that each incidence of clinical negligence has a tragedy behind it involving a patient. It told us that while the optimal number of clinical negligence cases would be zero, this will never be a practical target. Clinical … Read more
Government Response
The government agrees with the committee's findings, stating it will continue to prioritize patient safety and a learning culture through ongoing work under the NHS Patient Safety Strategy. This strategy, which aims to reduce harmful patient events, will be reviewed and updated in autumn 2025.
HM Treasury
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16 Conclusion Acknowledged
25th Report - DHSC Annual Report a…
Department's clinical negligence liability reaches £58.2 billion, ranking second largest across government.
The Department recognises an amount for potential future compensation payments for incidents of clinical negligence in its financial statements as a liability. This is reported in the accounts of NHS Resolution and is consolidated into the Departmental Group accounts. The … Read more
Government Response
The government agrees with the committee's findings, stating it will continue to prioritize patient safety and a learning culture through ongoing work under the NHS Patient Safety Strategy. This strategy, which aims to reduce harmful patient events, will be reviewed and updated in autumn 2025.
HM Treasury
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17 Recommendation Deferred
25th Report - DHSC Annual Report a…
Department fails to outline specific actions for reducing patient harm and improving safety.
The previous Committee were concerned that the Department was spending billions of pounds of taxpayers’ money without an effective plan to minimise future costs of the clinical negligence scheme.25 In April 2024, the Committee recommended that, by summer 2024, “the … Read more
Government Response
The government agrees to prioritize patient safety and will continue ongoing work under the existing NHS Patient Safety Strategy. However, a review and update of this strategy, which will set out further actions, is deferred until after the overarching Quality Strategy is published in autumn 2025.
HM Treasury
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18 Conclusion Deferred
25th Report - DHSC Annual Report a…
Significant proportion of clinical negligence compensation payments diverted to claimants' lawyers.
The Department told us that around 19% of the total compensation payments made in 2023–24 by NHS Resolution go to the claimants’ lawyers. This equates to £536 million of the total £2.8 billion paid to claimants in 2023–24 , which … Read more
Government Response
The government agrees with the committee's concerns regarding rising clinical negligence costs, stating ministers will examine the drivers of costs and reform options, with a further response and implementation date to be advised.
HM Treasury
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19 Recommendation Accepted
25th Report - DHSC Annual Report a…
Persistent issues with unapproved special severance payments continue across Departmental Group entities.
Exit packages are payments made in relation to redundancy and other departure costs for employees. Special severance payments are a subset of exit packages, relating to any non–contractual payments to employees.31 We have repeatedly raised issues with the Department or … Read more
Government Response
The government accepts the recommendation, stating NHS England is redrafting guidance on exit packages and approval mechanisms, which will be communicated and impact exits from 2025-26.
HM Treasury
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20 Conclusion Accepted
25th Report - DHSC Annual Report a…
Several NHS providers continue making special severance payments without required HM Treasury approval.
Special severance payments always require prior HM Treasury approval, as they are usually novel or contentious.34 In 2023–24, two NHS Trusts and two NHS Foundation Trusts between them made five special severance payments totalling £180,868 without the required approval. In … Read more
Government Response
The government agrees with the committee's findings, stating NHS England is redrafting guidance on all exit packages and approval mechanisms. This new guidance will be communicated by end of Summer 2025 via regional workforce teams and the NHS England website, to impact exits from 2025-26 and address non-compliance.
HM Treasury
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21 Recommendation Accepted
25th Report - DHSC Annual Report a…
NHS England unable to guarantee future compliance on special severance payment approvals.
We asked NHS England what progress it had made in addressing the approvals and ensuring that payments being made without being approved did not happen again. NHS England recognised that “every case that is 31 Report by the Comptroller and … Read more
Government Response
The government agrees with the committee's recommendation, stating NHS England is redrafting guidance on exit packages and approval mechanisms, which will be communicated by end of Summer 2025. This aims to improve compliance, reiterate rules, and ensure payments are properly approved.
HM Treasury
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22 Conclusion Accepted
25th Report - DHSC Annual Report a…
No specific action taken against individuals for making unapproved special severance payments.
We noted that the accounts showed there had been 240 cases where retrospective approval had been sought for special severance payments, and asked NHS England whether there were any consequences for making these payments without the necessary approvals. NHS England … Read more
Government Response
The government agrees with the committee's findings, stating NHS England is redrafting guidance on exit packages and approval mechanisms, to be communicated by end of Summer 2025. This new guidance aims to improve compliance and reduce instances of payments made without the necessary approvals.
HM Treasury
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23 Recommendation Accepted
25th Report - DHSC Annual Report a…
Department lacks new mechanism to approve severance payments amidst large-scale NHS restructuring.
When the previous Committee reported on this in June 2022, it warned that that the (then planned) large–scale restructuring of commissioning within the NHS could increase the risk of further unapproved payments being made.38 Given the announcements about the restructuring … Read more
Government Response
The government agrees with the committee's recommendation, stating NHS England is redrafting guidance on exit packages and associated approval mechanisms. This new guidance, to be communicated by end of Summer 2025, aims to strengthen oversight during restructuring and potential redundancies.
HM Treasury
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24 Recommendation Accepted
25th Report - DHSC Annual Report a…
Social care delivery for users inadequately reflected in Department's Annual Reports and Accounts.
The Department was renamed the Department of Health and Social Care (from the Department of Health) in January 2018, with the intention of delivering a greater focus on adult social care.We observed that social care is only reflected in “a … Read more
Government Response
The government commits to improving the transparency and informativeness of its 2024-25 Annual Report and Accounts to include coverage of social care delivery, with an update to the Committee by September 2025.
HM Treasury
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25 Recommendation Accepted
25th Report - DHSC Annual Report a…
Annual Report and Accounts lacks analysis of Department’s progress in improving productivity.
The Department’s Annual Report and Accounts also does not contain analysis of the Department’s progress in improving productivity and efficiency. We asked, given the importance of productivity to ensuring that NHS expenditure was sustainable, if it would pay more attention … Read more
Government Response
The government commits to improving its 2024-25 Annual Report and Accounts to include analysis of the Department's progress in improving productivity and efficiency, and will provide an update to the Committee by September 2025.
HM Treasury
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26 Recommendation Accepted
25th Report - DHSC Annual Report a…
Department’s Annual Report and Accounts provides insufficient detail on digital and AI developments.
We similarly asked about the Department’s progress on technological and digital developments and the use of artificial intelligence (AI), as key areas which could improve productivity. We were surprised that the Department’s Annual Report and Accounts contains such little information … Read more
Government Response
The government commits to improving its 2024-25 Annual Report and Accounts to include fuller details on technological and digital developments and the use of AI, and will provide an update to the Committee by September 2025.
HM Treasury
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27 Recommendation Accepted
25th Report - DHSC Annual Report a…
Departmental annual report shows significant omissions on preventative and end-of-life care.
The NHS Long Term Plan states that ill health prevention helps the public to stay healthy, as well as moderating demands on the NHS. The Department recognised in its 2023–24 Annual Report that there “is still much work to do … Read more
Government Response
The government commits to improving its 2024-25 Annual Report and Accounts to include more information on preventative work and spending/outcomes for palliative and end-of-life care, and will provide an update to the Committee by September 2025.
HM Treasury
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28 Recommendation Accepted
25th Report - DHSC Annual Report a…
Require NHS England to provide data on exit package trends and legal costs for tribunals.
NHS England’s Annual Report and Accounts and the Consolidated NHS Provider Accounts show that there were 3,877 exit packages in the NHS in 2023–24, costing a total of £98 million. We asked NHS England whether the use of exit packages … Read more
Government Response
The government commits to improving its 2024-25 Annual Report and Accounts to include a breakdown of legal costs relating to employment tribunals and exit packages, and will provide an update to the Committee by September 2025.
HM Treasury
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29 Recommendation Deferred
25th Report - DHSC Annual Report a…
Department's persistent delays in publishing accounts continue to hamper timely financial accountability.
Timely production of accounts is essential to understanding public finances and supporting accountability.47 All Departments should aim to lay their accounts and those of their agencies no later than prior to the Parliamentary summer recess. Departments have a statutory deadline … Read more
Government Response
The government agrees with the recommendation to lay accounts earlier, outlining a multi-year plan to incrementally bring forward publication despite significant capacity challenges in private sector audit firms, and will provide further details on this plan in September 2025.
HM Treasury
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30 Conclusion Acknowledged
25th Report - DHSC Annual Report a…
Department's 2023–24 accounts published five months late, facing significant timetable challenges.
The Department published its 2023–24 accounts on 17 December 2024, five months after the summer Parliamentary recess deadline. The Department has reported that there continues to be significant challenges in bringing the laying of its accounts back to a pre–summer … Read more
Government Response
The government agrees with the committee's observation and highlights its existing multi-year plan to return to a pre-recess timetable, stating it will provide further details on the plan and risks to the Committee in September 2025.
HM Treasury
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31 Conclusion Acknowledged
25th Report - DHSC Annual Report a…
Accounts delays result from UKHSA audit challenges and slow completion of local NHS audits.
The delays to the accounts were the result of challenges in preparing the accounts of UKHSA and delays in completion of local NHS audits.51 UKHSA was subject to a disclaimed audit opinion in 2021–22 and 2022–23, with significant remedial work … Read more
Government Response
The government agrees with the committee's observation, detailing its multi-year plan to accelerate accounts publication, while noting dependency on private sector audit firms. It commits to providing further plan details to the Committee in September 2025.
HM Treasury
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32 Recommendation Deferred
25th Report - DHSC Annual Report a…
Many NHS bodies missed audit deadlines, requiring urgent timetable advancements and UKHSA improvements.
NHS England set a deadline of 28 June 2024 for the completion of the financial audits of NHS Commissioners and NHS Providers. Almost a fifth (18.0%) of NHS Providers and a tenth (9.5%) of NHS Commissioners missed the 28 June … Read more
Government Response
The government agrees to strengthen governance and financial controls to restore timely accountability and improve financial reporting, outlining a multi-year plan to incrementally bring forward publication of its Annual Report and Accounts, with further details to be provided in September 2025.
HM Treasury
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33 Recommendation Accepted in Part
25th Report - DHSC Annual Report a…
NHS England attributes audit delays primarily to local market pressures, not systemic NHS problems.
We asked the Department and NHS England why so many NHS commissioners and NHS providers missed the deadline for completing their financial audits, and what it was doing to ensure that this improved. NHS England recognised that the number of … Read more
Government Response
The government agrees with the recommendation to improve audit timeliness and outlines a multi-year plan to return to pre-recess laying of annual reports. It is working with stakeholders to build capacity and resilience in the local audit market but acknowledges a dependency on private sector audit firms, with further details to be provided by September 2025.
HM Treasury
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34 Recommendation Deferred
25th Report - DHSC Annual Report a…
Department aims for pre-summer accounts by 2026-27, contingent on local audit market capacity.
In September 2024, the Department told us that its aim was to lay its accounts in Parliament at least a month earlier each year and that its target was to reach a pre–summer recess laying for the 2026–27 financial year.57 … Read more
Government Response
The government agrees with the recommendation to achieve timely laying of accounts and addresses the need to improve local audit, outlining a multi-year plan to incrementally bring forward publication, and will provide further details on this plan in September 2025.
HM Treasury
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Government Response AI assessment · 34 of 21 classified
Accepted 19
Accepted in Part 1
Acknowledged 7
Deferred 7
Total 21 recs + 13 conclusions
Correspondence 8 letters
15 Dec 2025 To committee Letter from the Permanent Secretary at the Department for Health and Social Care relating to recommendations of the Committee’s Twenty-fifth Report on DHSC Annual Report and Accounts 2023–24, 04 December 2025
Parliament page
8 Dec 2025 To committee Letter from the Chief Executive of NHS England relating to the Committee’s Twenty-fifth Report on DHSC Annual Report and Accounts 2023-24, 01 December 2025
Parliament page
17 Nov 2025 To committee Letter from the Permanent Secretary of the Department for Health and Social Care relating to TM25 DHSC Annual Reports and Accounts 23-24, Recommendations 2 and 5, 07 November 2025
Parliament page
4 Sep 2025 To committee Letter from the Secretary of State for Health and Social Care relating to the DHSC-NHSE Transformation and PAC’s DHSC’s 2023-24 ARA Report recommendations, 04 July 2025
Parliament page
8 May 2025 To committee Letter from the Interim Permanent Secretary of the Department of Health and Social Care relating to the oral evidence session held on 13 March 2025, DHSC ARA 2023-24, follow up on NHS productivity, 29 April 2025
Parliament page
28 Apr 2025 To committee Letter from the Interim Permanent Secretary of the Department of Health and Social Care relating to the oral evidence session held on 13 March 2025 on DHSC Annual Report and Accounts 2023-24, 23 April 2025
Parliament page
24 Apr 2025 To committee Letter from the Chief Financial Officer at NHS England relating to the oral evidence session held on 13 March 2025 on DHSC Annual Report and Accounts 2023-24, 10 April 2025
Parliament page
20 Mar 2025 To committee Letter from the Chief Executive of the Independent Healthcare Providers Network relating to the DHSC Annual Report and Accounts 2023-24 inquiry, NHS payment caps, 07 March 2025
Parliament page