The Department aims to deliver additional economic benefits of £135 million through its ongoing investment transformation programme. As part of this programme it plans to create a more tailored service offer for different types of investor and provide new online services for managing lower-value investments and simple investor queries.29 It told us that its strategy for the transformation programme was informed by comparisons with investment services offered by competitor countries and best practice from OECD and the World Bank.30 Risks to delivery of the transformation programme include a lack of digital capacity. This is a risk we have often observed and reported on in other government departments.31