11
Accepted
We asked the BBC how it proves value for money and whether it has compelling...
Conclusion
We asked the BBC how it proves value for money and whether it has compelling metrics to demonstrate this to the FCDO.23 The BBC told us that the World Service currently cost around 87 pence per user per year as an indicator of efficiency.24 However, the BBC does not yet have a comprehensive set of measures that link its World Service expenditure to outputs and outcomes across TV, radio and digital platforms and we note that a single cost-per-user figure cannot capture impact or soft-power benefits.25 The BBC acknowledged that work is ongoing to present spend alongside outcomes more clearly across platforms, but emphasised that value for money must also reflect audience need, trust and strategic benefit in contested environment.26
Government Response Summary
The BBC agrees with the committee's observation regarding the need for comprehensive value-for-money metrics linking expenditure to outcomes across platforms. They have a target implementation date of September 2026 and will report back to the Committee within six months.
Government Response
Accepted
Government Response
Accepted
HM Government
Accepted
2.1 The BBC agrees with the Committee’s recommendation. Target implementation date: September 2026 2.2 The BBC will report back to the Committee on this recommendation within six months as requested.
Source
Committee
Public Accounts Committee
Inquiry
BBC World Service 2024-25
Report
72nd Report - BBC World Service
13 Mar 2026
HC 1299
Addressee Bodies
HM Treasury
Timeline
Recommendation age
0.4 yrs
Report published
13 Mar 2026