5.1 The BBC agrees with the Committee’s recommendation. Target implementation date: December 2026 5.2 In line with the changes described in previous answers above, significant changes are also being made to the documentation of decision-making processes around the World Service’s savings programmes. 5.3 Subsequent to the NAO report, clearer criteria for savings decisions – in line with strategic objectives around digital transformation - are established and decisions are being better documented and held in a central repository for easier access. Decision-making and governance forums are being redesigned with roles within those forums being clarified and accountability for decisions strengthened. 5.4 Business cases at World Service level are also being redesigned to mandatorily include sections to demonstrate options analysis as well as alignment with strategic criteria. Clear frameworks to clarify the quality and level of inputs required into the business cases are being developed and communicated to teams. 6.1 The BBC agrees with the Committee’s recommendation. Target implementation date: March 2027 6.2 The World Service is developing global and regional scorecards which look at both financial and non-financial metrics across input, output, and outcome areas. These are being trialled currently and will be used for business management and accountability through the quarterly and annual business review processes. They will form a consistent suite of metrics that will be tracked across transformation, ongoing efficiency and major savings programmes. 6.3 In addition, a specific separate set of metrics are being developed to assess non-financial benefits of the regional governance structure in areas such as leadership and accountability, faster decision-making, stronger governance, compliance and risk management, among others.