We asked about the current processes for improving data quality and reducing labour intensive data checking processes. The Cabinet Office acknowledged that data processes are not yet as good as they need to be, but that it is investing in new technology through the shared services programme. When questioned further on where progress is currently being made, the Cabinet Office explained that departments are at different stages of maturity. Some departments already operate on advanced systems, while others still rely on spreadsheets. The current work across government therefore involves finance and commercial directors ensuring reconciliation controls, as well as leadership and culture change. Over time, as the shared services programme is rolled out, Departments will be expected to move to more integrated systems.16 Definitions and lack of departmental compliance