32
Rejected
The Department has improved the accuracy of its maintenance calculations.
Conclusion
The Department has improved the accuracy of its maintenance calculations. The National Audit Office’s estimate of the financial impact of the Department’s errors fell from 2.17% of the monetary value of maintenance in 2015–16 to a record low of 0.65% for 2020–21.71 The Department said that it “would obviously want to go even further than that”.72 The Department designed CMS to reduce the risk of customer fraud and error. In 91% of cases, the Department says that it can legally rely on historical earned-income data from HMRC or benefits data to calculate the maintenance. Nonetheless, child maintenance is still vulnerable to certain types of customer fraud and error where the Department cannot rely on historic tax records. For example, under current legislation, unearned income, such as dividends, would not be considered unless there was a ‘variation request’ from the receiving parent. Customer fraud and error can also occur where either parent misstates their personal circumstances, such as the number of other children they are responsible for.73
Government Response Summary
The government disagrees with the committee's recommendation, asserting that proportionate and cost-effective controls are already in place, including a fraud strategy, a Financial Investigation Unit, and the use of verified income data. The department notes it has consulted on legislative changes to include unearned income automatically to further reduce fraud risks.
Government Response
Rejected
Government Response
Rejected
HM Government
Rejected
4.1 The government disagrees with the Committee’s recommendation. 4.2 The department already has proportionate and cost-effective controls, such as: • a dedicated Financial Investigation Unit • use of verified income from HMRC and benefit systems • use of child benefit systems to verify qualifying child(ren) • procedures and policy to request additional verification • a robust mandatory consideration and appeals process. 4.3 The department recognises the potential for different types of fraud to be committed within CMS and therefore has a fraud strategy in place. Annex 4.9 of Managing Public Money and the Cabinet Office Government Functional Standard for Counter Fraud applies to misreporting of income on CMS. This underpins CMS’ strategy to preventing fraud, which focuses on developing and promoting an anti-fraud culture. 4.4 The department continually reviews its fraud strategy to ensure proportionate controls are maintained. Enhancements are currently being made; it has already consulted on legislative changes to enable the child maintenance calculation to automatically include unearned income, which further reduces risks relating to those who commit fraud by not disclosing their real level of earnings. The department will use risk profiling and threat scanning to target fraud as it enters the child maintenance system, alongside responding to customer instigated investigations. 4.5 The CMS’ main objective is securing maintenance for children between parents. Intrusive investigation or sanction to a paying parent can result in the complete breakdown of maintenance payments, impacting the welfare of the child(ren).
Source
Committee
Public Accounts Committee
Inquiry
Child Maintenance
Report
Ninth Report - Child Maintenance
22 Jun 2022
HC 255
Addressee Bodies
HM Treasury
Timeline
Recommendation age
4.1 yrs
Report published
22 Jun 2022