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The growth in salary advance schemes across the NHS raises questions about their status as...
Recommendation
The growth in salary advance schemes across the NHS raises questions about their status as unregulated consumer lending. In February 2021, the Financial Conduct Authority (FCA) published the Woolard Review which noted that the salary advance schemes market was predominantly found in the hospitality, retail and healthcare markets and was still in a stage of relative infancy. It stated that salary advances could result in some users experiencing a shortfall in income at the end 8 The pharmacy early payment and salary advance schemes in the NHS of the month, leading to the risk of persistent use of the product, escalating charges or driving consumers to use mainstream or potentially high-cost credit to ‘bridge the gap’. The NAO investigation, which surveyed eight NHS trusts, highlighted that active users of the salary advance scheme ranged from 1.3% to 10% of employees by NHS trust. Following the collapse of Greensill Capital, some trusts have moved to a paid-for scheme provider which charges both the employer and the employee. We understand from NHS Shared Business Services (NHS SBS) that 60 of 100 NHS trusts serviced by NHS SBS were interested in salary advance schemes. It is worth noting that other NHS trusts have contracted directly with scheme providers. The increasing appetite for salary advance schemes clearly brings with it greater risks to customers, but as yet these schemes remain unregulated. Recommendation: The Department along with HM Treasury, should work with the FCA to consider, as a matter of urgency, what measures and regulation can be applied to salary advance schemes to enforce the adoption of a code of good practice by scheme providers and employers. The pharmacy early payment and salary advance schemes in the NHS 9 1 Unsubstantiated business cases
Government Response
A response document is linked to this report, dated 28 April 2022. Response attribution to this conclusion has not been verified. Read the response document.
Source
Committee
Public Accounts Committee
Inquiry
NHS supply chain finance
Report
Thirty-Fifth Report - The pharmacy early payment and salary advance schemes in the NHS
04 Feb 2022
HC 745
Addressee Bodies
HM Treasury
Timeline
Recommendation age
4.6 yrs
Report published
04 Feb 2022