13

Government has not properly structured and resourced technology departments against good standards.

Recommendation
Government has not properly structured and resourced technology departments against good standards. This makes it difficult to manage the integration and connections between different systems, especially legacy systems, both within and outside programmes.34 This lack of resource and structure means that digital programmes do not have a strong technical design function and programme office for each major programme. Departments need to staff these programme offices with people who have sufficiently deep digital expertise, and the centre should support them with a strong central team. This can help ensure departmental programmes deliver what is in the best interests of government as a whole.35
Government Response

A response document is linked to this report, dated 1 March 2022. Response attribution to this conclusion has not been verified. Read the response document.

Addressee Bodies
HM Treasury
Timeline
Recommendation age 4.8 yrs
Report published 10 Dec 2021