To meet these challenges and opportunities, regulators need to recruit and retain the right staff, collaborate effectively both domestically and internationally, and exploit new technology to improve their efficiency and effectiveness. Ofcom has recruited a new chief technology officer from industry and told us that recruiting the right skills was difficult but that it was confident it could attract and deploy the right skills by working with other regulators and thinking creatively about its approach.20 HSE described plans to establish a data-sharing hub for regulators, which will be a single source of information on business risk and compliance. The HSE hopes this hub will also reduce the need for businesses to provide the same information to multiple regulators.21 The Environment Agency also set out how it is using new technology to improve its data collection, including the use of remote monitoring, satellites and drones.22 13 Q 61 14 Q 62 15 NAO report, page 31 16 Q 28 17 Qq 29–30 18 Qq 31, 36 19 Q 27 20 Qq 29–30, 48 21 Q 41 22 Q 24 Principles of effective regulation 11