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The Department noted that it was exploring options to obtain additional caseworking support for the...
Conclusion
The Department noted that it was exploring options to obtain additional caseworking support for the scheme from elsewhere within the Department.69 In the longer term, it is examining how it can restructure the way it organises its caseworkers across all areas of the Department as part of its transformation programme.70 It stated this would bring together caseworking functions and expertise into a single career structure.71 It claimed this would be specifically designed to make it easier to learn lessons from different schemes, for example the Passport Office, which the Department could then apply within its Windrush response.72 65 C&AG’s report, 4.18 66 C&AG’s report, 4.15 67 Q 53 68 Q 53 69 Q 30 70 Qq 17–18 71 Qq 18, 44, 68 72 Q 44 Windrush Compensation Scheme 13
Source
Committee
Public Accounts Committee
Inquiry
Home Office recall: Spring 2021
Report
Fourteenth Report - Windrush Compensation Scheme
27 Jul 2021
HC 174
Addressee Bodies
HM Treasury
Timeline
Recommendation age
4.8 yrs
Report published
27 Jul 2021