Regarding the reduction of support for claimants: The government agrees with the Committee’s recommendation. Target implementation date: Summer 2027. All sites have now moved to a 30-minute initial claimant commitment meeting for new claimants, and the department recognises the importance of understanding the impact on the claimant experience from implementing this change. The department will be undertaking a qualitative research project to gather claimant insight on their experiences at the initial claimant commitment meeting. This will include feedback on the length and content of the meeting. As part of the department’s plans to develop the Jobs and Careers Service, it will use the findings from this qualitative research alongside learning from the claimant commitment testing in its Pathfinder sites to consider the best way to provide support to claimants throughout their claim. Regarding transparency on work coach numbers: The government disagrees with the Committee’s recommendation. The department has provided the Committee with jobcentre level data on work coach numbers in the Committee members’ constituencies, but the department’s view remains that the right level to monitor performance is at a district and local authority level. This is because jobcentres work collectively across their geographies, and there is a danger of over interpretation of short-term fluctuations at a more local level. The into-work rates may, for example, fluctuate due to the arrival of a new employer or new job opportunities, so the figures could say more about changes in the local labour market than about jobcentre performance. The department has recently started publishing its quarterly Get Britain Working Labour Market Insights. This allows stakeholders to review progress of their local jobcentre district and jobcentres within the local authority area on into-work rates. The department will be developing this publication and would be happy to take feedback from the Committee over the coming quarters as this data evolves.