2
Require HM Treasury and GFF to provide departments with practical guidance for identifying and recording service costs.
Recommendation
Most departments lack a sufficient understanding of their service costs and departments need help from HM Treasury and the Government Finance Function on the practical steps they can take to improve and upskill. While standards for service costing and financial management exist, they lack the necessary sophistication and are applied inconsistently across departments. There is limited practical guidance and systematic support, with some progress in granular costing seen in local frontline services like schools and hospitals, which are easier to benchmark than unique central government services. Forums such as the Finance Foundations Group aim to share best practice. The Government Finance Function (GFF) is conducting a skills assessment and working to improve its understanding of cost drivers. It recognises the need for a significant shift, aligning with its new strategy that prioritises better use of data to enhance value for money. Departments are receptive to this push, especially given the efficiency targets set in the 2025 Spending Review. GFF acknowledges it does not have all the answers and is seeking to co-produce guidance with departments demonstrating good practice. To support this, GFF will work through the Finance Foundations Group to explore what can be done in more detail. recommendation HM Treasury and the Government Finance Function should set out concrete ways in which departments must start to identify and record service costs within six months. This should include setting out what needs to be improved and practical guidance on how to make improvements.
Government Response
A response document is linked to this report, dated 1 April 2026. Response attribution to this recommendation has not been verified. Read the response document.
Source
Committee
Public Accounts Committee
Report
58th Report - Government services: Identifying costs
12 Dec 2025
HC 1421
Addressee Bodies
HM Treasury
Timeline
Recommendation age
0.8 yr
Report published
12 Dec 2025