19
Legacy systems and poor data quality hinder government's adoption of new technologies.
Recommendation
Government transformation and efficiency efforts are increasingly reliant on newer technologies such as artificial intelligence (AI).47 Legacy systems and poor-quality data remain a major barrier to reaping the full benefits.48 We heard that addressing data and legacy issues requires sustained effort and resilience and remain concerned that the pace of addressing the challenge is not keeping up with what is needed in today’s world and that despite this, departments are already experimenting with AI.49
Government Response
A response document is linked to this report, dated 1 April 2026. Response attribution to this conclusion has not been verified. Read the response document.
Source
Committee
Public Accounts Committee
Report
58th Report - Government services: Identifying costs
12 Dec 2025
HC 1421
Addressee Bodies
HM Treasury
Timeline
Recommendation age
0.8 yr
Report published
12 Dec 2025