10
NAO report highlights numerous examples of government innovation despite challenges.
Recommendation
There are 23 examples of innovation in the NAO’s report, which show it is possible for teams working across government to continuously improve and be innovative–even in adverse circumstances where operational delivery is highly challenging.14 Ensuing that everyone can contribute will ensure that government’s understanding of its problems and ideas on improving are informed by a diversity of knowledge, experience and perspectives from people in different roles.15 10 Q 4 11 Q 16 12 Qq 17-18, 69 13 Qq 67, 69 14 C&AG’s Report, para 1.1 15 C&AG’s Report, Lesson D.3 9
Government Response
A response document is linked to this report, dated 19 January 2026. Response attribution to this conclusion has not been verified. Read the response document.
Source
Committee
Public Accounts Committee
Report
48th Report - Smarter delivery of public services
22 Oct 2025
HC 889
Addressee Bodies
HM Treasury
Timeline
Recommendation age
0.9 yr
Report published
22 Oct 2025