We asked about the scope for government to make greater use of artificial intelligence to improve services. The ODP told us that there were numerous examples of individual departments using artificial intelligence in different ways. It told us about a particular example in DWP, where the 39 Qq 15, 50, 58 40 C&AG’s Report, para 2.16 41 C&AG’s Report, para 2.24 42 C&AG’s Report, paras 6 and 2.18 43 C&AG’s Report, Lesson B.3; Q6 44 C&AG’s Report, Case examples B.2.3, B.5.1-B.5.2, D.1.1-D.1.2 45 Social Market Foundation (GCS0010) 13 Child Maintenance Service is using artificial intelligence to identify payment arrangements which are at most risk of breaking down, so that staff can intervene proactively to prevent it happening.46