We challenged the Department on how it intends to improve coordination across defence and deliver better value for money. The Department acknowledged these issues and told us it is seeking to improve coordination and strengthen governance as part of its Defence Reform programme and upcoming counter-fraud strategy refresh.79 The Department told us it requires a systemic approach, including through its new integrated investigative model.80 The Department told us this model “requires all the different parties to come together and work 71 C&AG’s Report, para 4.8 72 Qq 52-53 73 Q 53 74 Qq 3 and 57 75 Q 57 76 C&AG’s report, paras 3.6-3.7 and 4.14 77 Qq 3 and 17 78 Qq 26-27 79 Qq 15 and 22 80 Q 22 17 collaboratively to drive the behaviour we need to see”.81 In response to concerns about potential missed opportunities through a complex structure, the Department explained that the new model is intended to ensure that cases closed by the police can “seamlessly” return for further triage and allocation where appropriate. It also noted that the model may involve linking or joining the case management systems used by Fraud Defence and the Ministry of Defence Police, though this would depend on appropriate access controls.82 The Department told us it will set out how it is taking forward the integrated investigative model in its September 2026 counter-fraud strategy.83 Limited use of data analytics