The Department told us it plans to move towards a more proactive use of technology and data analytics in its counter-fraud efforts.90 As part of its Defence Reform programme, the Department told us it plans to strengthen its control environment and said that analytics should, over time, enable it to review the whole picture to spot irregularities, rather than relying solely on people reporting concerns.91 The Department also told us it is investing in new tools and techniques to improve its ability to “identify irregularities in the system that need to be explored further by [its] fraud experts”, and that it needs to focus more on how analytics can support recovery as well as detection.92 The Department further explained that future phases of its corporate services modernisation programme will bring its services onto the cloud and build in automation for more of its control checks in a way that is “quick, seamless and data-driven”.93 89 Qq 7-9 90 Qq 3-4 91 Qq 13 and 60 92 Q 3 93 Q 60 19