24

The Cabinet Office reset the governance of shared services in 2025.

Conclusion
The Cabinet Office reset the governance of shared services in 2025. In July of that year, the Cabinet Office initially proposed to respond to NISTA’s recommendations with a Government Corporate Services Board.61 The Cabinet Office explained to us that this board would have brought together stakeholders from the Shared Services Strategy, as well as 54 C&AG’s Report, Government shared services, Session 2022–23, HC 921, 30 November 2022, para 2.9 55 Committee of Public Accounts, Government Shared Services, Fiftieth Report of Session 2022–23, HC 734, 5 May 2023, Introduction. 56 Q 49 57 Q 50; Letter from the Cabinet Office to PAC dated 3 June 2026, p.5 58 Q 79 59 Qq 31, 33 60 C&AG’s Report, paras 3.2, 3.6, 3.7 61 C&AG’s Report, para 3.5 16 other initiatives affecting government’s back-office services more widely.62 The Government Corporate Services Board did not go ahead, replaced instead by the present two-tier model. One cluster has expressed concern that the two-tier set-up would not be able to improve the management of interdependencies.63
Addressee Bodies
HM Treasury
Timeline
Report published 15 Jul 2026