On the basis of a report by the Comptroller and Auditor General, we took oral evidence from several public bodies administering compensation schemes – the Cabinet Office, the Home Office, the Ministry of Defence (MoD), the Department of Business & Trade (DBT) and from the Infected Blood Compensation Authority.1 We also took oral evidence from Sir Alan Bates, founder of the Justice for Subpostmasters Alliance; Kate Burt, Chief Executive at The Haemophilia Society; Rev Clive Foster MBE, Windrush Commissioner at Office of the Windrush Commissioner; and Peter Gibson, Chief Executive at Fighting with Pride and experts with specialist knowledge relating to government compensation schemes. We also surveyed individuals across all government compensation schemes to increase our understanding of the common problems that people experience. More details of the survey are included in Annex: Summary of survey results.