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Compensation schemes often require claimants to provide extensive evidence to demonstrate their eligibility for the...

Conclusion
Compensation schemes often require claimants to provide extensive evidence to demonstrate their eligibility for the scheme.56 However, the evidence we heard suggested that the evidential requirements on too many schemes have become overly burdensome and onerous for the claimants, and that in some instances they relate to records that no longer exist.57 The Windrush Commissioner told us that the level of evidence required 49 Q52 50 Q 80 51 Q 81 52 Q 81 53 Q81 54 Q 83 55 Q84 56 Q10 57 Q20 21 means claimants often need additional support to complete their applications, and that the absence of funded legal support creates barriers to accessing compensation.58 63% of respondents to our survey reflected that the overall process had felt “extremely difficult”, a further 23% found it “somewhat difficult”59. Respondents felt it was particularly unfair that the burden of gathering evidence fell on them when that evidence was already held by the body administering the scheme and responsible for their harm.
Addressee Bodies
HM Treasury
Timeline
Report published 09 Sep 2026