34

Ineffective NATIS contract terminated after costing £38.5m for only 14 convictions.

Conclusion
On 15 May 2025 the Minister for Services, Small Business and Exports issued a statement announcing that the Department will not renew the contract with NATIS, instead the Insolvency Service will take over the remaining casework.54 In the accompanying press release the Department confirmed that the decision to appoint NATIS has cost the taxpayer approximately £38.5m, resulting in only 14 convictions, with the amount recovered unclear. The Department confirmed problems with NATIS governance and reporting of recoveries, that public money was not being spent effectively, and that the Insolvency Service would take over NATIS’s viable investigation cases. The Government Internal Audit Agency (GIAA) has been asked to conduct an additional audit of NATIS to determine and report accurate recovery figures.55 50 Qq 27, 30 51 DBT, COVID-19 loan guarantee schemes performance data as at 31 March 2024, August 2024 52 Q 31 53 Correspondence from Department for Business and Trade, 2 May 2025 54 Transition of services from NATIS to the Insolvency service, 15 May 2025 55 DBT, Covid fraud investigations to be led by Insolvency Service, 15 May 2025 17 3 Production of the Department’s 2023–24 accounts Introduction
Government Response

A response document is linked to this report, dated 18 September 2025. Response attribution to this conclusion has not been verified. Read the response document.

Addressee Bodies
HM Treasury
Timeline
Recommendation age 1.2 yr
Report published 25 Jun 2025