To support industry, government must listen to the needs of businesses. The Department told us that while every government department engages with industry in some form, the Department for Business and Trade aspires to be a ‘front door’ for all businesses.10 The Department told us that the government wanted to be organised around businesses’ needs, and that integrating its international and domestic support for businesses was the clearest rationale for creating the Department of Business and Trade.11 However, there have been instances where businesses have received duplicate or conflicting information from the Department and other government departments.12 The Department said that its sector teams work closely at working level with other departments, for example with the Department for Culture, Media and Sport on creative industries, but acknowledged the challenge identified in the NAO report that it could 6 C&AG’s Report, paras 1.3, 1.10, Figure 8 7 C&AG’s Report, para 2 8 The eight ‘growth-driving’ sectors are: advanced manufacturing, clean energy industries, creative industries, defence, digital and technologies, financial services, life sciences, and professional and business services. 9 C&AG’s Report, paras 2, 6 10 Q 51 11 Q 42 12 C&AG’s Report, para 2.15 8 go further.13 The Department said that its Business Group covered all businesses, and that if a company approached the Department with a need, it could help resolve their issue.14