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Electricity grid connection processes remain unfit for purpose, delaying charge point rollout

Conclusion
As with motorway service areas, many of these locations are limited by the strength of the local electricity network and the ability to enhance and connect to it. The Government recognises that the processes to receive electricity grid connections are increasingly unfit for purpose and take too long, and the Department for Energy Security and Net Zero and Ofgem have put in place a Connections Action Plan to seek to remedy this. However, the connections queue is still growing, with competing demands from other activity such as housing developments and new housing and internet cloud storage, which may not all be satisfied if grid connections do not accelerate. 34 When asked how the Department is working with grid operators to enable charge point installation specifically, the Department explained that there remain challenges with inconsistent process between network operators, and with people being aware of the standing charges they would pay when they request an enhanced connection. The Department stated that it did a piece of work with charge point companies and the Energy Networks Association on the specific grid connection challenges they face, to get them to work together more efficiently and smooth out processes. 35 31 Qq71–72; C&AG’s Report para 13 32 C&AG’s Report para 8 33 Q 84 34 Qq 81, 98; C&AG’s Report 14 35 Q 81 14
Government Response

A response document is linked to this report, dated 16 May 2025. Response attribution to this conclusion has not been verified. Read the response document.

Addressee Bodies
HM Treasury
Timeline
Recommendation age 1.5 yrs
Report published 12 Mar 2025